customer support representative

DescriptionThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also...

Customer Service - KYC • Experience: 1–3 years in KYC, KYB, CDD, EDD, onboarding, sanctions screening, fraud risk, or transaction monitoring. • Key Responsibilities: Customer and business verification, document review, risk assessment, alert investigation, sanctions/PEP screening, AI validation, and case documentation. • Knowledge: UBO, adverse...

We develop a range of B2B technology and enterprise security software products. We are looking for a skilled Customer Support Lead to build our Customer Support team from the ground up, establish operating processes and service standards, and provide hands-on support to international customers. 💼 Open Roles: ⏺ Customer Support Lead (B2B Technology &...

LittleLives is a school management platform that helps schools run their daily operations and connect with parents. We serve preschools and childcare centers across Singapore, Malaysia and Indonesia, and are expanding into enrichment, tuition, after-school and K12.About the PositionTitle: Customer Support ExecutiveLocation: Hanoi or Ho Chi...

• Minimum education: High School Diploma (Grade 12). A Bachelor's/Diploma Degree is a plus. • Good English proficiency • Customer service experience is a plus, Softel still welcomes freshers, and you would be trained in the professional US policy program from the beginning. • Willing to work night shifts • Able to work on public holidays and during...

We are looking for a dedicated Customer Service Representative to support our Travel App project. In this role, you will act as a key liaison between guests and partners, ensuring smooth communication and delivering an exceptional customer experience on various travel topics. WHAT YOU WILL DO (Scope of Work) • Liaise between guests and partners to resolve...

Responsibility • Respond to customer inquiries via email promptly, accurately, and courteously. • Provide clear, valid, and complete information using approved knowledge bases, tools, and processes. • Record customer complaints, issues and relevant case details for follow-up and investigation. • Meet daily productivity and quality targets. •...

We are a Global Financial Group with a strong presence in multiple countries around the world. As part of our continued growth, we are now expanding our operations into the International market. We are looking for a Customer Support (Staff level) who have basic English & fluent Chinese to work on-site in Vietnam, supporting customers in Malaysia, China and...

At OL Vietnam, we have worked alongside our parent company, Orange Logic LLC, to support some of the world’s largest enterprises with their digital asset management needs. Orange Logic provides a premier Digital Asset Management (DAM) platform that streamlines workflows, enhances collaboration, and ensures compliance across complex digital ecosystems,...

DescriptionThis position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also participate in...

As a Customer Support Agent at 5CA, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You'll be on the front line talking to customers via email, live chat, social media, and phone. You'll be responsible for calmly troubleshooting their issues and helping them out when they...

About the company: Synergix Technologies is a leading ERP provider founded in 1990, headquartered in Singapore with teams in Vietnam and the Philippines. We deliver integrated ERP solutions across various industries. As a subsidiary of Miroku Jyoho Service Co., Ltd. (MJS), a publicly listed ERP company in Japan, Synergix is expanding rapidly across Southeast...

**About the company:** **Synergix Technologies** is a leading ERP provider founded in 1990, headquartered in Singapore with teams in Vietnam and the Philippines. We deliver integrated ERP solutions across various industries. As a subsidiary of Miroku Jyoho Service Co., Ltd. (MJS), a publicly listed ERP company in Japan, Synergix is expanding rapidly across...

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most...

**Your responsibilities** - Directly report to Engineering Lead in Switzerland and Business Operations Lead in Vietnam - Collaborate closely with Engineering, Product, and Customer Success teams to align on support quality, incident management, and customer experience goals - Define and lead the Customer Support strategy across all engineering teams,...

1. Mô Tả Công Việc: • Tiếp nhận và xử lý yêu cầu từ nhà xe qua hệ thống ticket • Cập nhật cơ sở dữ liệu và thực hiện cấu hình hệ thống theo yêu cầu vận hành nhà xe • Hỗ trợ giải đáp thắc mắc và xử lý sự cố phát sinh trong quá trình vận hành • Phối hợp với các team...

About The JobAt JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable...

LOCATION • 1st Floor, S4-01 Tower, The Sun Avenue Building, No. 28 Mai Chi Tho Street, An Khanh Ward, Ho Chi Minh City, Vietnam Only accepting candidates based in Vietnam RESPONSIBILITIES • Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools...

About The Job At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable...

FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist (Remote) in APAC region. Responsibilities: • Provide answers to customers by...