customer support engineer

Responsibilities: 1. Communicate and coordinate with core client’s factories in Vietnam; 2. Collect daily feedback from core client; 3. Register and record quality data fed back by core client’s factories in Vietnam, and manage and analyze trend charts; 4. Provide interpretation, reception, and relevant formality handling for China-based business...

LittleLives is a school management platform that helps schools run their daily operations and connect with parents. We serve preschools and childcare centers across Singapore, Malaysia and Indonesia, and are expanding into enrichment, tuition, after-school and K12.About the PositionTitle: Customer Support ExecutiveLocation: Hanoi or Ho Chi...

We develop a range of B2B technology and enterprise security software products. We are looking for a skilled Customer Support Lead to build our Customer Support team from the ground up, establish operating processes and service standards, and provide hands-on support to international customers. 💼 Open Roles: ⏺ Customer Support Lead (B2B Technology &...

LittleLives is a school management platform that helps schools run their daily operations and connect with parents. We serve preschools and childcare centers across Singapore, Malaysia and Indonesia, and are expanding into enrichment, tuition, after-school and K12.About the PositionTitle: Customer Support ExecutiveLocation: Hanoi or Ho Chi...

DescriptionThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also...

Responsibility • Respond to customer inquiries via email promptly, accurately, and courteously. • Provide clear, valid, and complete information using approved knowledge bases, tools, and processes. • Record customer complaints, issues and relevant case details for follow-up and investigation. • Meet daily productivity and quality targets. •...

**Responsibility** - Respond to customer inquiries via email promptly, accurately, and courteously. - Provide clear, valid, and complete information using approved knowledge bases, tools, and processes. - Record customer complaints, issues and relevant case details for follow-up and investigation. - Meet daily productivity and quality targets. - Escalate...

We are a Global Financial Group with a strong presence in multiple countries around the world. As part of our continued growth, we are now expanding our operations into the International market. We are looking for a Customer Support (Staff level) who have basic English & fluent Chinese to work on-site in Vietnam, supporting customers in Malaysia, China and...

At OL Vietnam, we have worked alongside our parent company, Orange Logic LLC, to support some of the world’s largest enterprises with their digital asset management needs. Orange Logic provides a premier Digital Asset Management (DAM) platform that streamlines workflows, enhances collaboration, and ensures compliance across complex digital ecosystems,...

At **OL Vietnam** , we have worked alongside our parent company, Orange Logic LLC, to support some of the world’s largest enterprises with their digital asset management needs. Orange Logic provides a premier Digital Asset Management (DAM) platform that streamlines workflows, enhances collaboration, and ensures compliance across complex digital ecosystems,...

Company DescriptionRakuna is an HR technology company based in Silicon Valley, US with APAC office in Vietnam providing total recruiting software solutions for employers in North America. Our mission is to help companies recruit seamlessly.We are continuing to expand our product suites to include recruiting tools that boost your team's productivity and...

As a Customer Support Agent at 5CA, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You'll be on the front line talking to customers via email, live chat, social media, and phone. You'll be responsible for calmly troubleshooting their issues and helping them out when they...

Job Description:Job SummaryThe IT Support & Infrastructure Engineer provides technical leadership to the Junior Helpdesk team while supporting IT operations across network, cloud, cybersecurity, and data governance. The role works closely with partners and vendors to ensure effective delivery of IT initiatives.Working time: 09:00 AM – 06:00 PM, Monday to...

Company Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help...

About the company: Synergix Technologies is a leading ERP provider founded in 1990, headquartered in Singapore with teams in Vietnam and the Philippines. We deliver integrated ERP solutions across various industries. As a subsidiary of Miroku Jyoho Service Co., Ltd. (MJS), a publicly listed ERP company in Japan, Synergix is expanding rapidly across Southeast...

Job Description: Job Summary The IT Support & Infrastructure Engineer provides technical leadership to the Junior Helpdesk team while supporting IT operations across network, cloud, cybersecurity, and data governance. The role works closely with partners and vendors to ensure effective delivery of IT initiatives. Working time: 09:00 AM – 06:00 PM, Monday...

**Job Description:** **Job Summary** The IT Support & Infrastructure Engineer provides technical leadership to the Junior Helpdesk team while supporting IT operations across **network, cloud, cybersecurity, and data governance** . The role works closely with partners and vendors to ensure effective delivery of IT initiatives. Working time: **09:00 AM...

**Job Description:** **Job Summary** The IT Support & Infrastructure Engineer provides technical leadership to the Junior Helpdesk team while supporting IT operations across **network, cloud, cybersecurity, and data governance**. The role works closely with partners and vendors to ensure effective delivery of IT initiatives. Working time: **09:00 AM...

**About the company:** **Synergix Technologies** is a leading ERP provider founded in 1990, headquartered in Singapore with teams in Vietnam and the Philippines. We deliver integrated ERP solutions across various industries. As a subsidiary of Miroku Jyoho Service Co., Ltd. (MJS), a publicly listed ERP company in Japan, Synergix is expanding rapidly across...

Job Responsibilities • After-sales Technical Support: In line with the company's overall strategy, resolve various technical issues that arise during the use of home energy storage products (energy storage batteries and inverters) across global markets to ensure the normal operation of the products. • Customer Relationship Maintenance: Maintain good...