customer services

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...

About us: SFVN Investment Joint Stock Company is the first brokerage member with foreign involvement at the Mercantile Exchange of Vietnam (MXV). At SFVN, we focus on understanding our clients’ needs and always put their interests first. We bring valuable experience and a global perspective to Vietnam’s commodity trading market, with professionalism,...

Key Responsibilities • Provide customer support and technical troubleshooting for SIM and eSIM products, assisting both Vietnamese and international customers. • Guide customers through SIM/eSIM installation, activation, configuration, and usage. Troubleshoot common issues related to network connectivity, data roaming, and device compatibility. •...

We are hiring for this role on behalf of our client in the EV automotive industry Customer Service Manager Location: Ho Chi Minh City, Vietnam Workplace Type: Onsite About Our Client Our client is a joint venture dedicated to accelerating Vietnam's energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to...

Job Purpose The job holder is responsible for performing a variety of support functions including administrative activities, scheduling appointments and travel, responding to information requests, preparing reports as well as providing training and meeting support. The job holder is expected to understand the organizational structure, functions and...

We are hiring for this role on behalf of our client in the EV automotive industry Customer Service Manager Location: Ho Chi Minh City, Vietnam Workplace Type: Onsite About Our Client Our client is a joint venture dedicated to accelerating Vietnam’s energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to...

Customer Service - KYC • Experience: 1–3 years in KYC, KYB, CDD, EDD, onboarding, sanctions screening, fraud risk, or transaction monitoring. • Key Responsibilities: Customer and business verification, document review, risk assessment, alert investigation, sanctions/PEP screening, AI validation, and case documentation. • Knowledge: UBO, adverse...

📢 WE ARE HIRING – Customer Service Executive / Customer Support 📍 Location: Hanoi, Vietnam We are looking for bilingual candidates with KYC experience and a BFSI (Banking, Financial Services, and Insurance) background to join our team! 🔹 Key Responsibilities • Handle customer interactions via voice, chat, and email. • Resolve customer queries,...

TRÁCH NHIỆM CÔNG VIỆC / RESPONSIBILITIES: Theo dõi, quản lý và kiểm soát số lượng đồng phục, vật tư và hàng tồn kho, đảm bảo luôn đáp ứng nhu cầu vận hành của các dự án. / Monitor, manage, and control uniform, supply, and inventory levels to ensure operational requirements across all properties are met....

Job Purpose The job holder is responsible for performing a variety of support functions including administrative activities, scheduling appointments and travel, responding to information requests, preparing reports as well as providing training and meeting support. The job holder is expected to understand the organizational structure, functions and...

• Minimum education: High School Diploma (Grade 12). A Bachelor's/Diploma Degree is a plus. • Good English proficiency • Customer service experience is a plus, Softel still welcomes freshers, and you would be trained in the professional US policy program from the beginning. • Willing to work night shifts • Able to work on public holidays and during...

We are looking for a dedicated Customer Service Representative to support our Travel App project. In this role, you will act as a key liaison between guests and partners, ensuring smooth communication and delivering an exceptional customer experience on various travel topics. WHAT YOU WILL DO (Scope of Work) • Liaise between guests and partners to resolve...

Customer Service Executive I. Job Description: • Customer Service (Hotline / Website / SNS etc): Manage customer inquiries and provide timely, accurate responses across all customer communication channels. • Complaint Management: Handle customer complaints and coordinate with relevant departments to ensure timely resolution and case closure • VOC &...

**Customer Service Executive** **I.              Job Description:** - **Customer Service** (Hotline / Website / SNS etc): Manage customer inquiries and provide timely, accurate responses across all customer communication channels. - **Complaint Management:** Handle customer complaints and coordinate with relevant departments to ensure...

VỊ TRÍ CUSTOMER SERVICE TEAM LEAD GIỚI THIỆU VỀ CÔNG TY ALO ALO là doanh nghiệp hoạt động trong lĩnh vực Phát hành Game, tập trung phát triển các sản phẩm giải trí trên nền tảng số và nâng cao trải nghiệm người dùng. Với môi trường làm việc năng động, chuyên nghiệp, ALO hướng đến xây...

Support Market: Vietnam Role Purpose: To provide real-time English-speaking support for foreign passengers facing challenges during day and nighttime boarding and communication with bus drivers, with the additional task of handling Support Channels Key Responsibilities: • Support foreign customers and bus operators' communication during night boarding...

DescriptionThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also...

Job Purpose As the direct point of contact for customers throughout the life of their insurance policy, mid-level customer service specialists are responsible for maintaining satisfaction, handling complex claims, and suggesting service improvements. With hands-on experience, they play a key role in improving the quality of the customer experience and...

About Us MICO WORLD is a leading global internet company focused on social entertainment, with a diverse portfolio that includes products like MICO, YoHo, TopTop, and SUGO. With years of market expertise, the company has established a strong presence in the Middle East, Southeast Asia, North America, Japan, and South Korea. MICO WORLD operates in over 150...

Job Purpose As the direct point of contact for customers throughout the life of their insurance policy, mid-level customer service specialists are responsible for maintaining satisfaction, handling complex claims, and suggesting service improvements. With hands-on experience, they play a key role in improving the quality of the customer experience and...