customer service representative

Customer Service - KYC • Experience: 1–3 years in KYC, KYB, CDD, EDD, onboarding, sanctions screening, fraud risk, or transaction monitoring. • Key Responsibilities: Customer and business verification, document review, risk assessment, alert investigation, sanctions/PEP screening, AI validation, and case documentation. • Knowledge: UBO, adverse...

• Minimum education: High School Diploma (Grade 12). A Bachelor's/Diploma Degree is a plus. • Good English proficiency • Customer service experience is a plus, Softel still welcomes freshers, and you would be trained in the professional US policy program from the beginning. • Willing to work night shifts • Able to work on public holidays and during...

We are looking for a dedicated Customer Service Representative to support our Travel App project. In this role, you will act as a key liaison between guests and partners, ensuring smooth communication and delivering an exceptional customer experience on various travel topics. WHAT YOU WILL DO (Scope of Work) • Liaise between guests and partners to resolve...

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most...

**Mô tả công việc:** (Mức lương: 18 - 20 triệu VNĐ) - Tiếp nhận và tư vấn khách hàng qua hotline, email, tin nhắn (email, chat, cuộc gọi). - Giải đáp thắc mắc, hỗ trợ xử lý các khiếu nại của khách hàng liên quan đến sản phẩm và dịch vụ trên nền tảng thương mại điện tử. - Cập...

Customer Service Agent Lagree Fitness Vietnam Location: Friendship Tower, 31 Le Duan, Ho Chi Minh City Employment: Full-time, office-based Reports to: Vietnam Country Manager Salary: Attractive salary, negotiable depending on experience. ABOUT LAGREE FITNESS Lagree Fitness is a global fitness and wellness brand operating in more than 100 markets. Our Vietnam...

Customer Service Representative (Travel App) | English Speaking Concentrix Vietnam is hiring Customer Service Representatives for our Travel App Project. If you are fluent in English and enjoy helping customers, this is a great opportunity to build your career in a global working environment. Work Location QTSC Building 01, No.14 Street, Tan Chanh Hiep Ward,...

DescriptionThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also...

ACG_3710_JOBOur client is a top-notch manufacturing company that is looking for a qualified candidate to join their firm.Ensure compliance with the Company’s policies and procedures.Maintain departmental documentation relating to the Company’s quality management system.Prepare quotations, generate sales orders, and create new part records in the...

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a...

ABOUT THE ROLE We are looking for a dynamic and dedicated Customer Service Representative to join our fast-growing Ecommerce App team. In this role, you will be the bridge between our valued guests and partners, ensuring smooth operations and delivering exceptional support, with a special focus on our livestream platform. WHAT YOU WILL DO (Scope of...

Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets. What You’ll Do The Customer Service & Sales Operations Specialist plays a...

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...

About us: SFVN Investment Joint Stock Company is the first brokerage member with foreign involvement at the Mercantile Exchange of Vietnam (MXV). At SFVN, we focus on understanding our clients’ needs and always put their interests first. We bring valuable experience and a global perspective to Vietnam’s commodity trading market, with professionalism,...

Key Responsibilities • Provide customer support and technical troubleshooting for SIM and eSIM products, assisting both Vietnamese and international customers. • Guide customers through SIM/eSIM installation, activation, configuration, and usage. Troubleshoot common issues related to network connectivity, data roaming, and device compatibility. •...

We are hiring for this role on behalf of our client in the EV automotive industry Customer Service Manager Location: Ho Chi Minh City, Vietnam Workplace Type: Onsite About Our Client Our client is a joint venture dedicated to accelerating Vietnam's energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to...

Job Purpose The job holder is responsible for performing a variety of support functions including administrative activities, scheduling appointments and travel, responding to information requests, preparing reports as well as providing training and meeting support. The job holder is expected to understand the organizational structure, functions and...

We are hiring for this role on behalf of our client in the EV automotive industry Customer Service Manager Location: Ho Chi Minh City, Vietnam Workplace Type: Onsite About Our Client Our client is a joint venture dedicated to accelerating Vietnam’s energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to...

📢 WE ARE HIRING – Customer Service Executive / Customer Support 📍 Location: Hanoi, Vietnam We are looking for bilingual candidates with KYC experience and a BFSI (Banking, Financial Services, and Insurance) background to join our team! 🔹 Key Responsibilities • Handle customer interactions via voice, chat, and email. • Resolve customer queries,...