customer service quality control

Company Description At QIMA, we’re on a mission to help our clients make products consumers can trust. Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and...

Customer Service - KYC • Experience: 1–3 years in KYC, KYB, CDD, EDD, onboarding, sanctions screening, fraud risk, or transaction monitoring. • Key Responsibilities: Customer and business verification, document review, risk assessment, alert investigation, sanctions/PEP screening, AI validation, and case documentation. • Knowledge: UBO, adverse...

We are hiring for this role on behalf of our client in the EV automotive industry Customer Service Manager Location: Ho Chi Minh City, Vietnam Workplace Type: Onsite About Our Client Our client is a joint venture dedicated to accelerating Vietnam's energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to...

We are hiring for this role on behalf of our client in the EV automotive industry Customer Service Manager Location: Ho Chi Minh City, Vietnam Workplace Type: Onsite About Our Client Our client is a joint venture dedicated to accelerating Vietnam’s energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to...

DescriptionThe Service Engineer is responsible for the installation, commissioning, inspection, preventive maintenance, troubleshooting, repair, upgrades, and technical support of NOV drilling equipment at customer sites, shipyards, offshore platforms, land rigs, and workshops. The role represents NOV during field service assignments, ensuring equipment...

Key Responsibilities • Provide customer support and technical troubleshooting for SIM and eSIM products, assisting both Vietnamese and international customers. • Guide customers through SIM/eSIM installation, activation, configuration, and usage. Troubleshoot common issues related to network connectivity, data roaming, and device compatibility. •...

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...

Job Description The Service Engineer is responsible for the installation, commissioning, inspection, preventive maintenance, troubleshooting, repair, upgrades, and technical support of NOV drilling equipment at customer sites, shipyards, offshore platforms, land rigs, and workshops. The role represents NOV during field service assignments, ensuring...

📢 WE ARE HIRING – Customer Service Executive / Customer Support 📍 Location: Hanoi, Vietnam We are looking for bilingual candidates with KYC experience and a BFSI (Banking, Financial Services, and Insurance) background to join our team! 🔹 Key Responsibilities • Handle customer interactions via voice, chat, and email. • Resolve customer queries,...

About us: SFVN Investment Joint Stock Company is the first brokerage member with foreign involvement at the Mercantile Exchange of Vietnam (MXV). At SFVN, we focus on understanding our clients’ needs and always put their interests first. We bring valuable experience and a global perspective to Vietnam’s commodity trading market, with professionalism,...

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...

Job Purpose As the direct point of contact for customers throughout the life of their insurance policy, mid-level customer service specialists are responsible for maintaining satisfaction, handling complex claims, and suggesting service improvements. With hands-on experience, they play a key role in improving the quality of the customer experience and...

Job Purpose As the direct point of contact for customers throughout the life of their insurance policy, mid-level customer service specialists are responsible for maintaining satisfaction, handling complex claims, and suggesting service improvements. With hands-on experience, they play a key role in improving the quality of the customer experience and...

About Us MICO WORLD is a leading global internet company focused on social entertainment, with a diverse portfolio that includes products like MICO, YoHo, TopTop, and SUGO. With years of market expertise, the company has established a strong presence in the Middle East, Southeast Asia, North America, Japan, and South Korea. MICO WORLD operates in over 150...

**Job Purpose** As the direct point of contact for customers throughout the life of their insurance policy, mid-level customer service specialists are responsible for maintaining satisfaction, handling complex claims, and suggesting service improvements. With hands-on experience, they play a key role in improving the quality of the customer experience and...

Job Purpose As the direct point of contact for customers throughout the life of their insurance policy, mid-level customer service specialists are responsible for maintaining satisfaction, handling complex claims, and suggesting service improvements. With hands-on experience, they play a key role in improving the quality of the customer experience and...

In this hourly, remote contractor role, you will work as a Customer Service Subject Matter Expert (SME) to support the creation of a custom dataset of natural, human-enacted customer service conversations used to train and improve speech-to-speech AI agents. You will participate in realistic customer service scenarios, applying your professional experience...

"10+ Years’ Experience | Professional Spoken English | Immediate Start only" G. Pacific Logistics is a Vietnam-based international logistics company providing forwarding, customs clearance, inland transportation, and project logistics. We are looking for an experienced Sr. Customer Service who can manage key accounts, oversee daily CS operations, support...

KEY RESPONSIBILITIES: • Develop and manage the logistics and customer service budgets to optimize logistics costs. • Plan the medium- and long-term development of the logistics network, and establish the direction and strategy for customer service operations. • Logistics Management: Establish policies and manage transportation processes and logistics...

ALC Corporation is hiring - Customer Service Team Leader (Logistics Forwarder) Job description 1. Manage, assign and supervise the work of the Customer Service Team (CST) to ensure customer satisfaction with Logistics services and achieve the registered quality objectives. 2. Directly handle issues that cannot be resolved by employees. Prepare quotations...