customer service associate

**JOB DESCRIPTION** **Position:** Customer Service Executive **Department:** Operation **Location:** 147 Hai Bà Trưng, Xuân Hoà Ward, HCMC **Report to:** Customer Service Leader / Customer Service Manager **1. What will you do?** You will be responsible for handling shipments from booking to cargo loading, making sure everything runs smoothly and...

**LOCATION** Ho Chi Minh City, VNM **COMPANY** BASF Coatings Vietnam Co. Ltd. **JOB FIELD** Public Relations / Communications **JOB TYPE** Permanent **JOB ID** 143495 **FLEXIBLE WORK OPTIONS** On-site **Objective** The Customer Service Specialist – SEA is responsible for executing end-to-end customer service and order management...

**Mô tả công việc:** (Mức lương: 8 - 13 triệu VNĐ) - **1. Quản lý đơn hàng** - Kiểm tra nguồn nhân lực và khả năng đáp ứng đơn hàng theo thời gian yêu cầu. - Phối hợp với Sales để xử lý các vấn đề phát sinh khi không thể đáp ứng đúng hạn. - **2. Điều phối Logistics & Chuỗi cung...

**WELCOME** If you're someone who inspires others, owns their impact and wants to elevate what they do, you'll fit right in. Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding. Please do...

**Role Overview** The Client Advisory role is responsible for delivering a refined, personalized client experience across all touchpoints, ensuring alignment with the brand’s standards of service, discretion, and product excellence. This position goes beyond traditional customer service, focusing on client relationship development, product knowledge, and...

**About the Company:** AIRR Labs is a fast-growing **E-commerce** & **Social Commerce** enabler in Southeast Asia, helping brands accelerate growth across platforms such as Shopee, Lazada, and TikTok. We provide end-to-end solutions covering brand strategy, store operations, performance marketing, creative content, and social commerce execution. At AIRR...

Own the end-to-end BPO performance management framework, including conducting formal performance review sessions with BPO leadership.Serve as the main point of contact between internal teams and the BPO management team, ensuring alignment on priorities, escalations, and process changes.Lead cost management activities including budget planning, invoice...

Customer Service Representative (English) | Up to 9.7M/month | 2 Days Off/Week | Quận 12, HCMC **Concentrix Vietnam** is hiring **Customer Service Representatives (English)** to support a leading ride-hailing technology platform. What You'll Do - Handle inbound calls, emails, and messages from customers and driver partners. - Resolve inquiries and...

**Date:** 14 Sept 2026 **Location:** VN **Company:** Coats Customer Experience Officer Nhân viên dịch vụ khách hàng **Location:** Hung Yen **Địa điểm:** Hưng Yên Coats là tập đoàn hàng đầu thế giới trong lĩnh vực sản xuất chỉ may và các thành phần kết cấu cho ngành may...

General Information **Ref #** 236560 **Location:** Vietnam-Hanoi **Job family:** Cargo & Airport Operations **Closing Date:** 2026-09-22 **Description** **We are recruiting for Cargo Customer Service Officer for Hanoi, Vietnam.** The selected candidate will be involved in managing the customer experience for QR Cargo clients in...

**Location:** Tech Valley, Lot 46, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City **Income: 14,500,000 - 15,500,000 VND Gross/Month** *Actual income may vary depending on working days, KPI achievement, and applicable allowances.* **Job Responsibilities** - Handle customer inquiries via calls, email, chat, and messaging...

**About the team** About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Support Center Team (SSC) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with...

**Mô tả công việc** - Đảm bảo quản lý vận hành nhân sự bao gồm: số lượng nhân sự, quản lý ca trực, sắp xếp lịch làm việc, lịch nghỉ phép của nhân viên theo yêu cầu dự án. - Thực hiện kiểm soát chất lượng, đào tạo, huấn luyện nhân viên trong team thực hiện công việc có...

Ho Chi Minh City Location: Ho Chi Minh City Job ID: BPS2602 Job type: Full time Job ID: BPS2602 Categories: Business Process Solutions Job type: Full time **Grant Thornton (Vietnam) Limited** is an independent member firm of Grant Thornton International. We are a leading professional services organisation in Vietnam providing Audit, Tax,...

**Mô tả công việc:** (Mức lương: 9 - 11 triệu VNĐ) Phạm vi công việc: Chịu trách nhiệm đón tiếp cư dân, khách thuê và khách đến tòa nhà; hỗ trợ và cung cấp dịch vụ khách hàng tại khu vực lễ tân. Nhiệm vụ chính: - Đón tiếp cư dân, khách thuê và khách đến với thái độ chuyên...

About Hytech Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and...

Customer Services Officer (Chinese Speaking)    Location: Ho Chi Minh   Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for...

# **Customer Services Staff/ Nhân Viên Dịch Vụ Khách Hàng** **I- Job Purpose****/** ***Mục Tiêu Công Việc*****:** - To ensure excellent service standards, respond efficiently to customer enquiries and maintain high customer satisfaction*/* *Đảm bảo tiêu chuẩn dịch vụ xuất sắc, phản hồi hiệu quả cho các yêu cầu...

CUSTOMER SERVICE TEAM LEADER **Location** : Techvalley Building, Quang Trung Software City, District 12, Ho Chi Minh City **Working Time** : 5 days/week, Full night shift. **Working Date** : 9 hours (8hrs working + 1 hrs break) **Monday to Friday: 7:30pm - 7:30am** **Language Proficiency** : English About Concentrix ***Concentrix...

DescriptionThis position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also participate in...