Service Engineer PMC, Vietnam

At Valmet, we are looking for a Service Engineer based in Vietnam and can support the customers in India and other Southeast Asia country e.g., Malaysia, Thailand, Laos., who will play a key role in supporting our customers to achieve operational excellence. In this role, you will collaborate closely with internally team e.g., Global Product Manager, Local Product Manager/Engineer, and Mill Sales Manager to troubleshoot issues, optimize performance, and provide expert recommendations. Your technical insight will help ensure smooth operations and deliver real value to our customers.

Key responsibilities

• Participate in follow-up of the mill operation in cooperation with customer representatives, and support customer in trouble shooting and improving the operation regarding Valmet supplied fabrics by giving advice and recommendation
• Make clothing record of the clothing. All reports to be saved in ComPass
• Follow up the inventory and secure sufficient stock of fabrics at the mill in cooperation with customer representatives and Valmet product sales manager/engineer
• Attend every shut down/start up and visually inspect Valmet fabrics prior to installation to make sure the clothing is correct and worth installing.
• Supervise and monitor the installation of Valmet fabrics into machines
• Work together with Valmet mill sales manager and product sales manager to identify sales leads and to provide technical support and solutions for customer
• Perform according to Quality, Health, Safety, Environmental and other company's management system, policies, practices and instructions

Qualifications

• Diploma in pulp and paper making or bachelor's degree in mechanical, chemical engineering
• At least 5 years' experience working with pulp & paper mill is an advantage
• Welcome to new graduate
• Good speaking and written English (Mandatory), and Chinese Mandarin is an advantage
• Proficient in MS office
• Customer oriented and service-minded and mature with good teamwork and organizing skills
• Good communication and interpersonal skills
• Experience with pulp/paper machine clothing inspection is advantage
• Willingness to work at customer premises and to travel time to time to support other mills in India, other SEA countries.
• Pulp and paper process & trouble shooting from stock preparation until reel
• FBR (PMC) Product knowledge (Forming Fabric, Press Felt, Black Belt, Dryer fabric)

We offer:

A challenging and rewarding position in a truly international business environment, where your expertise will directly influence the success of our PMC Fabrics operations. At Valmet, we foster an innovative and collaborative culture that empowers development-minded professionals to thrive. You will have the opportunity to work in a fast-paced, dynamic setting full of possibilities for growth, learning, and making a real impact on our customers' performance.

Additional information

can be obtained from Prin Khantee , HR Generalist. If this sounds like something you are looking for and you are ready to go forward on your career, send your application with your CV via the link

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With more than 17,500 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Join the team