Expert - HRBP (ProTech/Business Unit)

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam MoMo (M_Service) Full time $60,000 - $120,000 per year

The Expert – HRBP will serve as a strategic business partner for one of two divisions: ProTech (Product & Technology) or Business Unit functions. This role is responsible for designing and executing people strategies tailored to each division, providing consultation to leadership, and driving organizational effectiveness. The position plays a critical role in talent development, performance management, compensation, employee engagement, and delivering an outstanding employee experience.

What you will do

Business Partner

  • Consult with Heads/Managers on workforce planning, organizational design, performance management, succession planning, and talent strategy.
  • Act as the bridge between business units and HR Centers of Excellence (C&B, TA, L&OD, etc.).
  • Advise and resolve matters related to organizational structure, recruitment, career planning, rewards, and retention.

HR Programs & Projects Implementation

  • Lead implementation of CoE-initiated HR programs, adapting them to divisional needs.
  • Proactively identify and launch division-specific HR initiatives for ProTech or Business Unit.

Performance & Talent Management

  • Oversee performance review, salary review, and promotion processes, ensuring fairness and compliance.
  • Support career development plans and build a succession pipeline.

Compensation & Rewards

  • Consult on Compensation & Benefits/Total Rewards policies, balancing market competitiveness, internal equity, and financial sustainability.
  • Partner with business leaders to design effective retention and motivation solutions.

Data Analytics & Reporting

  • Collect, analyze, and report HR data (headcount, turnover, productivity, cost, engagement).
  • Build dashboards and predictive models using Excel/Power BI/Looker Studio/Tableau.

Employee Advocacy & Case Management

  • Act as the primary contact for employee relations, policy clarifications, conflict resolution, and welfare.
  • Ensure transparency, timeliness, and maintain trust across the employee lifecycle.

Culture, Engagement & Learning Collaboration

  • Design and coordinate engagement activities and learning initiatives tailored to each division (e.g., hackathons, product talks, team building, peer-learning).
  • Promote a culture of continuous learning and cross-functional collaboration.

What you will need

Education:
Bachelor's degree or higher in Human Resources, Business Administration, Psychology, Economics, or related fields.

Experience:

  • 6–8 years of progressive HR experience, including at least 3 years in HRBP/HR Manager roles.
  • Preferred: Experience in Tech/Fintech environments (for ProTech) or strong expertise in C&B/Talent Management (for Business Unit).

Technical Expertise:

  • Proficiency in Excel and BI/Analytics tools (Power BI, Looker Studio, Tableau).
  • Strong knowledge of HR processes: workforce planning, performance management, succession planning, employee relations.
  • Solid background in Compensation & Benefits/Total Rewards.

Core Competencies:

  • Business Acumen & Strategic Thinking.
  • Communication & Influence.
  • Agility & Adaptability.
  • Leadership & Collaboration.
  • Problem-Solving & Creativity.

Language:
Professional fluency in English; prior experience in multicultural environments is an advantage.

Company Culture:

Our company culture is built on Customer Centricity, Innovation, Teamwork, Excellence in Execution, Constant Learning. We value diversity and inclusivity and strive to create an environment where everyone are inspired to grow and succeed fast together.

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