Manager, SMB Commercial

4 days ago

PVI Tower Ha Noi Vietnam Grab Full time $70,000 - $140,000 per year
Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The GrabFood team is a dynamic group focused on delivering the best food delivery experience for our users. We work with restaurants, delivery partners, and customers to ensure that everyone has a seamless experience.

Get to Know the Role

You will report directly to the Head, Enterprise Commercial and work onsite at Hanoi city.

The Critical Tasks You Will Perform

  • Build-up the relationship with Top SMB (Senior levels) to accelerate growth by integration of Grab's ecosystem solutions and driving Merchant collaborations.
  • Manage Total SMB KCT business including team management with OKR setting, our performance management, operation improvement and growth segmentation guidance to achieve the vertical target.
  • Collaborate with cross-functional teams (Marketing, Growth Insights and Planning, Sales, Ads and cross-departments) including BAU, projects and new programs to align business plans, go-to-market execution and measurement.
  • Conduct and work with cross-functional teams to establish weekly and monthly market intelligence with practical recommendations and actions.
Qualifications

What Essential Skills You Will Need

  • Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
  • 5+ years of experience in merchant development, account management, or business growth roles in e-commerce, food delivery, or tech industries.
  • Experience managing teams and collaborating across departments on a large-scale.
  • Willingness to be hands-on and take ownership of multiple tasks or experiments
  • Integration between business insights, and practical recommendation.
Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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