Business Analyst
5 days ago
Job Description:
Role Overview
DXC Vietnam is seeking an experienced IT Business Analyst to join our global IT team and support the implementation and optimization of an enterprise IT Service Management (ITSM) platform. This role involves working closely with cross-functional teams, analyzing business processes, and driving improvements in service delivery operations.
Key Responsibilities
- Collaborate with global support teams to implement and enhance the ITSM platform.
- Analyze and document business requirements, workflows, and use cases.
- Facilitate migration from legacy systems (Incident, Problem, Change, Request) to the new platform.
- Coordinate with project streams to ensure smooth integration and delivery.
- Develop detailed requirement specifications to minimize implementation risks.
- Act as a liaison between business stakeholders and technical teams.
- Provide recommendations for process improvements and scalable solutions.
- Lead meetings, workshops, and stakeholder discussions effectively.
- Communicate technical concepts clearly to both technical and non-technical audiences.
- Work with vendors during technical discussions and implementation phases.
- Create and maintain technical and process documentation.
Required Qualifications
- Bachelor's degree or higher in Computer Science, Information Technology, or a related field.
- Good English communication skills, both written and verbal. English certification (e.g., TOEIC, IELTS, TOEFL) is preferred.
- Minimum 3 years of experience as a Business Analyst, preferably in ITSM platform implementation.
- Strong understanding of ITIL processes (Incident, Problem, Change, Request).
- Proven ability to translate business needs into technical requirements and vice versa.
- Excellent communication, presentation, and stakeholder management skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Project).
- Ability to work independently and manage multiple priorities.
Preferred Qualifications
- ITIL Foundation Certification.
- Experience in project management and Agile/SCRUM methodologies.
- Familiarity with SDLC, quality standards, and service delivery operations.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
-
Business Analyst
5 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Colonial Surety Company Full time $55,000 - $110,000 per yearBusiness AnalystAbout UsColonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated "A Excellent" by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses.Founded in 1930,...
-
Business Analyst
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam DXC Technology Vietnam Full time ₫900,000 - ₫1,200,000 per yearHow would you like to join an international software development center in Vietnam to learn, to grow personally and professionally, and to gain valuable experience in a fast-paced environment? An excitingBusiness Analyst (BA)opening has been available for those who are interested in this career path. TheBusiness Analyst'sprimary objective is to understand...
-
IT Business Analyst
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam MoMo (M_Service) Full time $30,000 - $60,000 per yearJOB DESCRIPTIONFormulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements;Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results;Define context...
-
Business Analyst
5 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Central Retail in Vietnam Full time ₫900,000 - ₫1,200,000 per yearCompany: Central Retail VietnamLocation: Ho Chi Minh CityDepartment: ITJob Type: Full-timeExperience: 5+ yearsAbout the RoleThis is a full-time, on-site role for an IT Business Analyst based in Ho Chi Minh City, Vietnam. The Business Analyst will play a key role in bridging the gap between business needs and technical solutions. You will be responsible for...
-
Business Analyst
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Trustify Technology Full time ₫900,000 - ₫1,200,000 per yearAbout Trustify TechnologyTrustify Technology is a fast-growing software engineering and digital transformation company providing AI-driven software development, verification & validation, and automation solutions for global clients across the US, UK/EU, Japan, and Singapore.Trustify aims to be the top-tier technology outsourcing partner from Vietnam,...
-
Business Analyst/ Product Analyst
5 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Timo Digital Bank by BVBank Full timeABOUT TIMOEverybody dreams of being rich(er) and fears being poor. Timo supports you in achieving this dream. Financially, we support across the 5 functions of money: moving, managing, accessing, growing, and protecting your money.Being rich however means more than just having a lot of money. Enjoying a rich life includes making money more fun and emotional...
-
Software Business Analyst
5 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Corsair Memory Full time $42,000 - $90,000 per yearDescriptionGeneral Purpose:We are looking for a Software Business Analyst whose job will be to analyze business needs and translate them into functional and non-functional requirements for technology teams, ensuring solutions deliver business value and meet stakeholder expectations.Position Summary, Responsibilities and Expectations:The Software Business...
-
SAP Business Analyst
5 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam IT Company Full timeRole: Fluent Japanese Business Analyst (BA) - Entry LevelLocation: Vietnam (HCMC) / Japan / RemoteWork Mode: On-site / Support Remote (Monday–Friday)As a Business Analyst, you will support cross-functional SAP implementation and solution development projects by assisting with requirement gathering, documentation, coordination, and cross-language...
-
Software Business Analyst
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Corsair Full time $30,000 - $60,000 per yearGeneral PurposeJOB DESCRIPTIONWe are looking for a Software Business Analyst whose job will be to analyze business needs and translate them into functional and non-functional requirements for technology teams, ensuring solutions deliver business value and meet stakeholder expectations.Position Summary, Responsibilities And ExpectationsThe Software Business...
-
Business Analyst
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Flight Centre Careers Full time $40,000 - $60,000 per yearAbout UsAs a DMC with 95% local staff, we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discova's DNA as a company, and we are committed to being an equitable workplace for all our employees regardless of gender identity, ethnicity, disability or sexual...
