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korean desk

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Shinhan Bank Full time ₫3,000,000 - ₫10,000,000 per year

Work Location Ho Chi Minh (District 7)

Job Level Experienced (Non - Manager)

Job Type Permanent

Qualification Bachelor

Experiences 1 Years

Salary Negotiable

Industry Customer Service, Banking

Deadline to Apply 31/12/2025

Job Benefit
  • Insurance
  • Allowances
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Annual Leave
Job Description
  • Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
  • Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
  • Track, record, report, and store transactional information and special requests
  • Provide a high level of customer service, offering answers and assistance with a smile
  • Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
  • Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
  • Work with other customer service officers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
  • Perform other related duties as necessary or assigned
Job Requirement
  • Bachelor's degree in business, finance, or a related field
  • Good interpersonal and communication skills in English, speaking Korean is advantage
  • Good sense of numbers and computer skills
  • Excellent communication, customer-service, and time-management skills
  • Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
  • Skills for upselling and recommending products
  • High self-motivated and committed
    • Notice: Native Korean is preferred