Training Manager

Location:

Sala Residence Thu Thiem, Ho Chi Minh

Reports to:

Chief Customer Officer (CCO)

Company:

Permate Global

About Us:

Permate Global is a dynamic and innovative startup specializing in Performance Partnership/Affiliate Platform as a Service (SaaS). We are dedicated to transforming the affiliate marketing landscape with our cutting-edge solutions. Join our energetic Business Development Department in Vietnam and be part of a team that values growth, challenges, and a collaborative culture. 

Position Overview:

We are looking for a visionary and hands-on Training Manager to lead the development and execution of education strategies that empower brands, publishers, and internal teams to fully leverage the Permate Performance Partnership Platform. 

You will play a pivotal role in building Permate's thought leadership and operational excellence through scalable, impactful educational programs.

This role is ideal for a strategic thinker who thrives in fast-paced startup environments, has strong experience in building enablement and training ecosystems, and is passionate about customer success and growth via education.

Key Responsibilities:

Lead the creation and execution of brand, agency and affiliate education for the Permate Academy

1. Strategic Education Program Design

Concept creation, script writing, recording (voice over and talking head), and promotion of all external brand and agency influencer and affiliate courses as well as internal training materials

Speaking at conferences as an industry expert while promoting Permate and Permate Academy

Regular involvement with all internal teams to understand the training needs of the company

• Develop a long-term education roadmap aligned with Permate's business goals, product updates, and GTM strategies.
• Create distinct learning tracks for:
• Brands

(Enterprise, Agency & SME): affiliate fundamentals, campaign best practices, analytics use.
- Publishers/Affiliates

: how to optimize traffic, monetize performance, and grow revenue.
- Internal stakeholders

(Sales, AMs, BD): ongoing enablement for sales conversations, product releases, and partner management.

2. Content Development & Management

• Design and oversee the production of multi-format educational content:
• Playbooks, live workshops, onboarding decks, LMS courses, video tutorials, FAQs, and certifications.
• Collaborate with product, marketing, sales, and account management to ensure accuracy and relevance of training materials.

3. Operationalize Learning Systems

• Implement and manage a scalable
  Learning Management System (LMS)

for internal and external users.
- Establish KPIs and feedback loops to measure learner success, retention, satisfaction, and business impact.

4. Partnership Enablement

• Lead the partnership with multiple training and development organization to educate affiliate marketing/ performance partnership toward market
• Support partnership teams with co-branded training initiatives and white-labeled resources.

5. Internal Alignment & Cross-functional Collaboration

• Be the bridge between product, account management team, sales, and marketing to ensure the entire ecosystem is aligned and well-informed.
• Prepare GTM training for product launches and strategic initiatives.

Requirements:

• 5+ years experience in education, enablement, or learning & development (L&D) — ideally within SaaS, martech, or performance marketing.
• Proven track record of designing and launching B2B training programs at scale.
• Deep understanding of the affiliate or performance marketing ecosystem.
• Strong communication and storytelling abilities; able to simplify complex concepts.
• Experience with LMS tools, content creation platforms, and data reporting.
• Experience within performance, partner, affiliate marketing, SaaS, or technical
• Solid understanding of reporting, forecasting, and B2B sales processes.
• Outstanding presentation, communication, negotiation, and interpersonal skills; proficient in English (spoken and written).
• Ability to coach, motivate, and hold team members accountable for results.
• Comfortable working in a rapidly changing, fast-paced environment with ambiguity.
• Experience working with both enterprise clients and partner ecosystems (e.g., publishers, agencies).

Benefits:

• Competitive Compensation: Base salary plus monthly incentives and allowances.
• Flexible Working Hours: Monday to Friday (8am – 17:30pm), with flexible working hours and remote work options.
• Recognition: Monthly, quarterly, and annual awards to celebrate your achievements.

Permate is reshaping affiliate marketing in Vietnam by empowering brands and partners to connect and grow transparently. As Head of Affiliate and Partnerships Education, you'll play a key role in shaping the knowledge layer that drives growth for our entire ecosystem