Sales Development Representative
4 days ago
Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours
Top Reasons to work with TDCX- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
This is a front-line Customer-engagement role responsible for getting sales-qualified leads. The Sales Development Representative will use their knowledge of Global Payment Solutions to help customers to identify their needs and collaborate with Sales Team to convert leads into customers with a tailored solution
1. Lead Generation:
Research and identify potential leads within the target market.
Utilize various sources, including online research, industry events, and networking, to generate leads.
2. Prospecting and Outreach:
Contact with leads through phone calls (mainly), emails, and other communication channels.
Clearly articulate our products or services and their value to potential clients.
3. Sales Qualification:
Understand the unique needs and pain points of each lead and tailor solutions accordingly.
Collaborate with the sales team to convert leads into customers.
4. Pipeline Management:
Continuously update and manage the sales pipeline using CRM software.
Provide regular reports on lead generation and conversion metrics.
5. Market Research:
Stay informed about industry trends, competitors, and market conditions.
Analyze market data to identify opportunities for growth and improvement.
- At least 6 months of related experience with proven result: lead generation, lead qualification, Teleprofilling, sales, etc
- Candidate must possess at least High School level
- Excellent communication in Vietnamese & at least B2 level in English
- Strong negotiation and persuasion abilities.
- Self-motivated and target-oriented.
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit
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