Customer Relation Management Intern

7 days ago

Ho Chi Minh City, Ho Chi Minh, Vietnam TAM SƠN INTERNATIONAL JSC Full time

Tam Son International JSC is a member of the Openasia Group, a multi-industry investment group established in 1994 in Vietnam.

Established in 2005, Tam Son serves as a bridge between the elite class in Vietnam and global luxury brands, celebrating creativity and values deeply rooted in craftsmanship. With a reputation built over time, Tam Son continually expands its brand portfolio, asserting a strong position in the fields of Fashion, Watches & Jewelry, Lifestyle, and Beauty. Gradually, Tam Son evolves into a curator of premium experiences, honoring beauty and becoming our customers' companion to discover inspiration.

*** SCOPE OF WORK

CRM Intern is responsible for supporting CRM department's day-to-day activities.

  • Support execution and operations of the Tam Sơn Loyalty Program
  • Collaborate with internal and external suppliers to curate VIP gifts and treatments
  • Assist with CRM administrative tasks and data management
  • Oversee gifting inventory and ensure timely distribution
  • Conduct market research and propose enhancements for the loyalty program
  • Perform other tasks as assigned by the Manager

*** REQUIREMENTS:

1. Core Competencies

  • Team player with strong communication skills
  • Proactive, detail-oriented, and accountable
  • High integrity and adaptability

2. Skills

  • Problem-solving and results-driven
  • Strong attention to detail and multitasking
  • Proficient in English (written & verbal)
  • Clear and logical presentation skills
  • Analytical mindset

3. Knowledge & Qualifications

  • Can work full-time (Monday-Friday) for 6-month internship
  • 3rd or 4th-year student in Business, Marketing, or related fields
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, SharePoint, OneDrive, Teams)
  • CRM knowledge is a plus
  • Passion for customer relationships
  • Creative and customer-focused
  • Interest in the luxury industry
  • Eager to learn in a dynamic environment

*** WHAT WE OFFER:

  • Internship allowance: 4,000,000VND (net)/month
  • Sponsored sports activities
  • Training section and rotation opportunities within subsidiaries
  • Professional and creative working environment with up-to-date equipment

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