Business Analyst

6 days ago

Ho Chi Minh City, Ho Chi Minh, Vietnam CyberLogitec Full time

JOB DESCRIPTION

Requirements Gathering & Analysis

  • Collaborate with stakeholders to gather and analyze business requirements.
  • Analyze and interpret complex business needs, translating them into clear, concise, and actionable functional and non-functional requirements.
  • Identify and document business rules, data requirements, system integrations, and reporting needs related to transportation and logistics.

Documentation

  • Create detailed business processes, workflows, use cases, and data model documentation.
  • Develop Business Requirement Documents (BRD) and System Requirement Specifications (SRS).

Business Process Improvement

  • Analyze current workflows to identify inefficiencies and design improved business processes that fully utilize the capabilities of the CARIS platform.

System Design & Specification

  • Work with software architects to translate requirements into technical specifications.
  • Assist in designing user interfaces (UI) and user experiences (UX).

Stakeholder Communication

  • Act as a liaison between business stakeholders and the technical team.
  • Participate in client presentations to demonstrate the business value of proposed solutions.
  • Provide end-user support and training for the new business workflows.

Solution Validation & Testing Support

  • Collaborate with the QA team to develop test plans, test cases, and user acceptance testing (UAT) scenarios based on documented requirements.
  • Support UAT activities, including facilitating testing sessions, gathering feedback, and tracking defects.
  • Verify that the developed CARIS solution meets the defined business requirements and delivers the expected value.

REQUIREMENT

  • Minimum of 3 years of experience working as a Business Analyst or in a similar analytical role within an Agile development environment.
  • Experience working with ERP systems or logistics management software. It is a strong plus if have experience as an end user of OPUS Logistics.
  • Strong experience managing software product development with a focus on features and product delivery.
  • Strong analytical, problem-solving, and communication skills.
  • Prior experience supporting sales is a plus.
  • Solid understanding of both business and technical perspectives.
  • Highly organized, detail-oriented, and able to manage multiple tasks effectively.
  • Proficient in English (advanced in speaking, writing, reading, and listening).

BENEFIT

  • Attracted salary based on the ability of the candidate and the general salary framework set by the company.
  • Salary review based on performance every 6 months if your basic salary is less than 30,000,000 VND. If your basic salary is from 30,000,000 VND, it will be reviewed every year
  • 13th-month salary and bonus for holidays.
  • Team building once a month.
  • Company trip once a year.
  • PVI healthcare insurance.
  • Full social benefits in accordance with the company and the law of Vietnam.
  • Professional environment and clear procedures.
  • Great opportunity to improve English.
  • Opportunity to learn Logistics and professional management system of project development process.

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