Program Operations Specialist

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Join our dynamic Tech PMO team as a Program Operations Specialist, who will play a pivotal part in managing the entire financial lifecycle of our technology engagements and directly influence the efficiency and accountability of our Tech PMO operations.

Get to Know the Role

This role will collaborate closely with technical teams, finance, legal professionals, and vendors to ensure smooth and compliant payment processes and procurement renewals. You will report directly to the Senior Principal Technology Strategist and work onsite at Grab HCMC, Vietnam office.

The Critical Tasks You Will Perform

• Manage the complete lifecycle of technology-related invoices, ensuring compliance with contractual terms, budget constraints, and financial policies.
• Communicate with vendors and collaborate with the Accounts Payables team to resolve payment discrepancies, track invoice statuses, and make sure all invoices are paid within the specified terms.
• Manage the financial closure and payment processes for diverse technology portfolios, paying attention to detail and maintaining accuracy amid high transaction volumes.
• Manage a tracking system for technology subscriptions, licenses, and contracts, ensuring timely renewal.
• Facilitate the procurement of new technology services, ensuring compliance by coordinating budget approvals, security reviews, legal sign-offs, and stakeholder requirements.
• Oversee the exchange of information between internal teams and external vendors, ensuring thorough documentation and streamlined collaboration.

What Essential Skills You Will Need

• At least 2 years of working experience in project coordination/consulting, financial operations, or procurement roles within a technology landscape.
• Demonstrated experience with end-to-end processing of invoices and managing vendor procurement.
• Proven ability to handle large volumes of transactions efficiently, and ensure accuracy in financial and administrative processes.
• Advanced spreadsheet use (Excel, Google Sheets) for tasks like data tracking, analysis, and reporting.
• Strong English communications to interact professionally with vendors, technical teams, finance, and legal departments.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.