Application Engineer

2 weeks ago

Hanoi, Hanoi, Vietnam Cognex Corporation Full time ₫12,000,000 - ₫30,000,000 per year

Job Description

Responsibilities:

Work closely with the sales team, be sensitive to sales situations, able to quickly analyze a technical problem quickly. Be able to deliver effective presentation and demonstration of products to both large and small technical and non-technical audiences.

Provide front-line product technical support, including email and hot line phone call product support. Interface and coordinate with global technical support group to meet customers' satisfaction.

  • Provide expert hotline support to customers for the Cognex Vision and Identification Products family.
  • Provide technical support to satisfy customer's request.
  • Manage and handle all possible platforms used and supported by our products, including Host machines (e.g. PC, Stand-alone), Operating systems (Win7,8 & others) , Compilers (e.g. C#.NET), Industrial protocols and other related areas

Provide RA service. Guide customer how to get Cognex hardware status. Provide RA number and quotation to customer.

  • Identify customer's problems, duplicate them and provide adequate solution on both Hardware and Software issues in the shortest timeframe.
  • Escalate bug-related issues to Corporate Product Engineering.

Perform other related duties as required.

  • Provide technical assessment of customer applications in pre-sales and technical support in post-sales situations when required.
  • Conduct product training class to both internal team and customer.
  • Prepare software and hardware to demonstrate Cognex's system capabilities during tradeshows, prepare and conduct technical seminar presentation, and supporting beta customers.
  • Manage the samples and office equipment at local office and training room. Cross coordinate with application engineer to manage samples at other offices within specific region, help to make sure sample management status.
  • Provide English document translation help when required.

  • Application Engineer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Cogeco Ontario Full time ₫1,500,000 - ₫3,000,000 per year

    Job DescriptionResponsibilities:Work closely with the sales team, be sensitive to sales situations, able to quickly analyze a technical problem quickly. Be able to deliver effective presentation and demonstration of products to both large and small technical and non-technical audiences.Provide front-line product technical support, including email and hot...

  • Project & Applications Engineering Manager

    2 weeks ago

    Hanoi, Hanoi, Vietnam Ingersoll Rand Full time ₫1,500,000 - ₫3,000,000 per year

    Job DescriptionsApplication EngineeringProduct Application: Provide support to the sales force in application/use of equipment through customer specification/requirements.Provide timely, accurate, and complete replies to inquiries from Field Sales and Product Managers.Understand contract requirements and convert them into company language in the order...

  • Project & Applications Engineering Manager

    4 days ago

    Hanoi, Hanoi, Vietnam irco Full time $600,000 - $1,200,000 per year

    Job Descriptions:1. Application EngineeringProduct Application: Provide support to the sales force in application/use of equipment through customer specification/requirements.Provide timely, accurate, and complete replies to inquiries from Field Sales and Product Managers.Understand contract requirements and convert them into company language in the order...

  • Windows Application Engineer

    1 week ago

    Hanoi, Hanoi, Vietnam Hitachi Digital Services Full time ₫1,500,000 - ₫4,500,000 per year

    Top 3 reasons to join usInternational working environmentCompetitive compensation package and benefitsInteracting with leading-edge technologiesJob descriptionWe are looking for an experienced Windows Application Engineer to join our team, focusing on maintaining and enhancing existing Windows-based desktop applications. This role is ideal for someone with...

  • Windows Application Engineer

    2 days ago

    Hanoi, Hanoi, Vietnam Hitachi Digital Services Full time $80,000 - $120,000 per year

    Our CompanyWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise...

  • Windows Application Engineer

    3 hours ago

    Hanoi, Hanoi, Vietnam Hitachi Digital Services Full time

    Our CompanyWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise...

  • Senior C++ Application Software Engineer

    6 days ago

    Hanoi, Hanoi, Vietnam VINFAST Full time ₫1,000,000 - ₫1,200,000 per year

    VINFAST is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive industry with sustainable and innovative mobility solutions. As a leading player in the EV market, VinFast is dedicated to delivering high-quality, cutting-edge electric vehicles that redefine the driving experience. Our team consists of passionate professionals...

  • Service & Application Engineer (EDM)

    1 week ago

    Hanoi, Hanoi, Vietnam 56fa579d-b230-4f6f-9dbb-b2a8dda8e3d6 Full time ₫45,000,000 - ₫80,000,000 per year

    Mô tả công việc:(Mức lương: Thỏa thuận)JOB DESCRIPTIONContribute to improving EDM (WEDM, Sinker, Super drill) customer satisfaction.Contribute to increasing EDM machine sales and EDM service sales.Improve quality and speed of EDM after-sales service.Visit customers to provide EDM service and application service.EDM installation, operation...

  • Application Support Engineer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Phu Thai Industries Company Limited Full time ₫15,000,000 - ₫30,000,000 per year

    Toàn thời gianPhòng Kinh doanh Máy Công trìnhSố lượng tuyển:1Hạn nộp hồ sơ: Vị trí:Hà NộiI. MÔ TẢ CÔNG VIỆCMain TasksAS Engineer (Generator) with experience in managing - executing particularly the installation of diesel generator projects:Create drawings using AutoCAD including the arrangement of equipment installation,...

  • Field Application Engineer

    2 days ago

    Hanoi, Hanoi, Vietnam Giantview Private Limited Full time ₫40,000 - ₫80,000 per year

    Key ResponsibilitiesExecute the installation, commissioning, and technical support for the company's products (machine vision inspection systems) at customer locations.Be responsible for the commissioning of deep learning-based products, data labeling, and performing secondary development of post-processing algorithms at the application level.Handle hardware...