Content Moderator

5 days ago

Hanoi, Hanoi, Vietnam Gear Full time $1,000,000 - $2,000,000 per year


The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.

Responsibilities

  • Review all user-generated content on your platform, including text chats, images, videos, and comments. 

  • Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.

  • Manages content safety for short-video products to ensure compliance with legal standards. 

  • Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.

  • Manages and addresses inappropriate content reports, applies company policy.

  • Coordinate with supervisors to deal with contents violating community guidelines and update operations standards

  • Perform audit of contents received for sharing on social media uploads

  • Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials

  • Review and update content on popular social media platforms

  • As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.

Key Skills and Experience

  • Vocational Certificate or Higher in any field

  • Enjoys spending time watching social media feed (is an advantage)

  • Capable of withstanding potentially sensitive contents

  • Strong verbal and written communication skills (B2 proficiency)

  • New graduates are welcome to apply

  • Able to start immediately is an advantage

Why Join Gear Inc.?

1. Salary and Benefits

  • Attractive salary;
  • Attractive bonus, benefits and annual salary review;
  • Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
  • Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
  • Annual health check;
  • Summer vacation;
  • Paid leave (12 days/year).

2. Working Environment

  • International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
  • Free drinks (coffee, tea, etc.)
  • Laptop/computer and other equipment is provided.
  • Training and career development opportunities;
  • Free in-house gym and game room for everyone. We love board games, video games, PS5;

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