Head of Digital Lending

2 weeks ago

Hanoi, Hanoi, Vietnam LOTTE FINANCE VIETNAM Full time ₫2,500,000 - ₫10,000,000 per year
Top 3 reasons to join us
  • Attractive salary. Performance based award.
  • Young and dynamic working environment.
  • Sport and art events (football club...)
Job description
  • Collaborate with bussiness to define and implement the company's digital lending strategy aligned with business goals.
  • Build and scale the Digital Lending department to support business growth and digital transformation
  • Drive digital transformation across the lending value chain to ensure competitiveness and growth.
  • Develop and manage digital lending products (personal loans, BNPL, credit cards, etc.).
  • Continuously improve customer journey, ensuring seamless, fast, and secure digital lending experiences.
  • Collaborate with related teams to design and implement scalable digital lending platforms.
  • Promote the use of AI/ML models, alternative data, and advanced analytics for credit scoring and risk assessment.
  • Ensure integration with digital channels (mobile, web, partner platforms).
  • Ensure digital lending practices comply with regulatory requirements and internal policies.
  • Implement robust fraud detection, cybersecurity, and data protection measures.
  • Drive process automation, straight-through processing (STP), and cost efficiency.
  • Establish and monitor KPIs (approval turnaround time, NPL ratio, digital adoption rate, etc.).
  • Collaborate with internal business units (marketing, operations, IT, finance, collections) to ensure alignment.
Your skills and experience
  • Bachelor's or Master's degree in Finance, Business, Economics, or related field; MBA preferred.
  • 8+ years of experience in consumer finance, retail banking, or fintech, with at least 5 years in leadership roles.
  • Proven track record in digital lending, product development, and portfolio management.
  • Strong understanding of credit risk, regulatory environment, and digital financial services.
  • Experience working with digital platforms, APIs, AI/ML credit scoring, and alternative data sources.
  • Excellent leadership, communication, and cross-functional collaboration skills.
Why you'll love working here
  • Attractive salary. Performance based award.
  • Young and dynamic working environment.
  • Continuous development of hard and soft skills through work and professional trainings.
  • Opportunity to approach newest technology trends
  • Exciting leisure: sport and art events (football club, family day...)
  • Company's labor policy completely pursuant to Vietnamese labor legislation plus other benefits offered by the company

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