Senior Product Manager

LeapXpert: Innovating the Future of Business Communication 

At LeapXpert, we're revolutionizing business communication by seamlessly integrating the familiarity of consumer messaging apps with enterprise-grade security and compliance.   

As pioneers in responsible business communications, we empower employees and clients to connect through their preferred messaging platforms while upholding the highest standards of governance and security.    

Our mission is to transform workplace communication globally.   

We've been recognized as a Visionary in Gartner's Magic Quadrant for Digital Communications Governance and Archiving Solutions, raised a $20 million Series B funding round - bringing our total funding to $60 million, and earned the trust of top-tier institutions worldwide, who rely on our platform daily to streamline client communications.  

This is just the beginning - we're growing rapidly, and we're seeking passionate, talented individuals to join our team.    

This is your opportunity to work on impactful projects using cutting-edge technologies alongside driven innovators from around the world.   

Apply now to be part of something revolutionary  

Why join us 

• Innovative Culture: Work at the cutting edge of business communication technology, with a product that's changing the way Fortune 500 companies communicate. 
• Impactful Work: Your contributions will directly impact how millions of professionals connect and collaborate worldwide. 
• Global Team: Be part of a diverse, mission-driven team that values collaboration, innovation, and growth. 
• Growth Opportunities: With our rapid expansion, there are plenty of opportunities for professional growth and development. 
• Award-Winning Product: Join a company with a track record of success and recognition, including accolades like being named a Gartner Cool Vendor. 

About the role 

• Title: Senior Product Manager 
• Function: Product 
• Reporting: Head of Product 
• Location: Ho Chi Minh City, Vietnam 

What you'll do

• Works with business stakeholders to define the product vision, strategy & roadmap for assigned product areas 
• Leads initiatives across some product areas or features that directly contribute to the company's long-term vision 
• Owns customer feedback initiatives of assigned product areas, ensuring that feedback is systematically incorporated into decision-making processes 
• Drives and Co-owns UX improvements of assigned product areas, ensure that designs meet user needs and are intuitive 
• Uses data, market research and industry best practices to inform product decisions and prioritization, ensuring that metrics are tied to key business outcomes 
• Owns the development of feature specifications for complex and strategic initiatives. Engages stakeholders early to align on scope and execution while ensuring even edge cases are addressed 
• Drives the end-to-end product delivery process for key features or initiatives at Epic-level, ensuring that all stakeholders are aligned, and dependencies are addressed 
• Work with front-line stakeholders (business owners, customer success teams) in some client projects to drive expectations and get requirements 
• Owns development backlogs of 1 or 2 scrum teams 

Required Skills and Qualifications  

• 5+ years of work experience as a Product Manager 
• Expertise in the software industry, preferably in global SaaS/ enterprise software, with the ability to solve complex technical problems 
• Technical background with a bachelor's degree in computer science, Information Technology, Information Systems Management, or a related field 
• Strong business acumen, strategic thinking, and focus on execution and outcomes. Experience in driving cross-functional programs or processes 
• Excellent interpersonal skills, capable of building relationships both internally and with customers, and skilled at collaborating and influencing others 
• In-depth understanding of Agile principles, with the ability to apply them effectively to projects 
• Collaborative team player with strong organizational, analytical, and problem-solving skills 
• Have excellent English communication skills, both oral and written 

Our Values  

• Curiosity: We're curious and future-focused.  
• One Team: We're one team, in many colors.  
• Customer–Driven: We're obsessed with the customer.  
• Integrity: We don't compromise on the integrity.  
• Excellence: We exemplify excellence. 

What you'll get   

• An awesome job with an attractive remuneration package  
• Comfortable environment and settings  
• Friendly colleagues who support each other to win as a team  
• A flat, product-focused organization and Agile team to let you add your value and ideas to the product and company  
• Opportunities to learn and be trained in applied new technologies and methodologies 
• Facing new and innovative challenges to deliver commercial-grade, world-class product  
• Career growth in multiple directions, based on your preferences and abilities 

Benefits 

• 13th Salary, paid pro-rata, every month to allow more flexible financial plans 
• 18 annual Leaves and 1 birthday leave 
• Full salary on probation 
• Fully social insurance according to Vietnam Labor Law 
• Premium Health Care Insurance and Annual health check 
• Lunch and parking allowances 
• Team building, fun monthly, quarterly activities, and so much more fun are waiting for you 
• Annual Performance Review 
• Attractive career path 
• Advanced technical solutions, agile culture, and the opportunity to work with the latest technologies 

LeapXpert values diversity and inclusion as critical components of our culture and success. We believe a diverse team with various backgrounds, experiences, and perspectives fosters creativity, innovation, and mutual respect. We are committed to creating a welcoming and supportive environment where everyone can thrive regardless of ethnicity, gender identity, sexual orientation, age, religion, or ability. We actively seek to recruit and retain talent from diverse communities and encourage all qualified candidates to apply.   Please submit your resume for consideration.