Business Operations Assistant

Join The Game

Leader in the development and publishing of multiplatform games, Gameloft has established itself as a pioneer in the industry, creating innovative gaming experiences for 25 years. Gameloft creates games for all digital platforms, from mobile to cross-platform titles for PC and consoles. Gameloft operates its own established franchises such as Asphalt, Dragon Mania Legends, March of Empires, and Dungeon Hunter, and also partners with major rights holders including LEGO, Universal, Illumination, Hasbro, Fox Digital Entertainment, Lamborghini, and Ferrari. Gameloft distributes its games in over 100 countries and employs 3,000 people worldwide. Every month, 1 billion unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.

Welcome to Saigon Studio

Created in 2004, we have been one of the leading studio s in Vietnam's gaming industry. Our diverse expertise has enabled us to successfully bring Gameloft's hits to audiences around the world.

We are looking for passionate talents with diverse expertise to join our exciting projects ‒ ranging from developing PC, console, and mobile games in collaboration with our fellow studios, to creating new content and features for our live games, bringing joy to our players worldwide. 

Job Purpose

Assist the Business Operations Director & Managers in the daily coordination, tracking, and follow-up of partnership projects and business opportunities. Support the analysis of ecosystems, opportunities, and strategies with partners while ensuring effective communication and alignment between departments across time zones. 

• Support the Business Operations Director & Managers in coordinating ongoing projects (including but not limited to operational services, business opportunities, visibility with partners, and catalog placements) to ensure smooth execution and high-quality delivery of all commitments.
• Act as a liaison with local studios in the SEA time zone, ensuring day-to-day alignment on priorities, deliverables, and project status. 

Principal Accountabilities

1. Project Management & Support:

• Assist in following up with departments (Sales, Marketing, Operations, Production, etc) to gather updates and consolidate project status.
• Help maintain progress tracking tools (e.g., Trello or others) with real-time updates.
• Support preparation of project documentation, meeting notes, and status reports.
• Coordinate tasks and deliverables under the guidance of the Business Operation Director. 
• Escalate issues or delays to the Business Operations Director / Manager and propose basic solutions when possible.

2. Reporting & Documentation:

• Prepare draft reports and presentations for internal and partner meetings. 
• Support tracking of KPIs, costs, and deliverables under the supervision of the Business Operation Director / Manager in a form of dashboards 
• Document processes, updates, and lessons learned for future reference. 

3. Partner & Internal Communication:

• Help prepare partner communication materials (memos, recap slides, follow-up emails). 
• Ensure smooth coordination between internal teams and external stakeholders by consolidating information. 
• Act as a supportive contact for operational questions when the Business Operation Director is unavailable. 

Job Requirements

1. Knowledge:

• Proficiency in Google/ Microsoft Office Suite (especially Sheets, Slides, and Docs). 
• Basic understanding of P&L concepts, costs, and margin tracking (even at a learning stage). 
• Experience or comfort with project tracking tools (e.g., Trello, Jira, etc). 
• Familiarity with the gaming production ecosystem

2. Skills:

• Service-Oriented Mindset: Naturally supportive, anticipates needs, and takes initiative to make the Director's workflow smoother. 
• Adaptability: Works effectively across multiple time zones and cultures (especially SEA-based teams). 
• Confidentiality & Professionalism: Handles sensitive information responsibly. 
• Communication: Clear and structured written and verbal communication, able to summarize complex information effectively. 
• Analytical Thinking: Comfortable with data, reports, and performance indicators; able to identify trends or potential issues. 
• Problem Solving: Proactive in identifying bottlenecks and proposing simple, practical solutions.

Recruitment Process:

• (1) Screening call 
  
  Only candidates whose qualifications align with the role will be contacted. We sincerely appreciate your understanding.
• (2) Interview(s)
• (3) Offer

Work Location and Hours:

• Work location: 207C Nguyen Xi, Binh Thanh Ward, Ho Chi Minh City.
• Work hours: 08:30 AM - 06:00 PM, Monday - Friday.

Why Join Gameloft?

• You want to work in an exceptional industry and create games downloaded more than 1 billion times per year.
• You want to be part of a talented and supportive team of pioneers who have a passion for creating video games.
• You want to contribute to a vibrant and dynamic atmosphere.
• You want to join a global company and meet great people around the world.
• You will work on an employment contract with competitive remuneration and benefits package.
• You are looking for a fun place to work in the heart of the city.

What We Offer:

• A hybrid working model.
• A dynamic workplace environment, with over 18 nationalities, where hundreds of world-renowned game titles were born.
• A range of well-being events and policies to support employees physically, mentally, and emotionally.
• An open-space office, a cafeteria, a terrace and a Gaming Area.
• Various training packages, including internal training, sponsorship training, and e-learning (iLearn, Udemy,...).
• Opportunities to collaborate and train with Gameloft worldwide experts and develop yourselves.
• An attractive monthly salary alongside Tet and other performance bonuses.
• Minimum 12 days of paid annual leave, plus 5 days of paid sick leave, Christmas leave, Birthday leave,...
• 100% coverage of mandatory insurance and extra healthcare insurance.
• A monthly allowance to support lunch meals and working-from-home electricity and Internet bills.
• Other benefits from one of the best employers in Vietnam.

What's more?

Want to know more? Visit our websites:

• Saigon Studio Website
• LinkedIn page
• Facebook page