Manager, Business Development

6 days ago

Da Nang City, Vietnam Hoiana Resort & Golf Full time

SCOPE

The Business Development Manager is responsible for the development and execution of strategies to drive business growth, identify new customer opportunities, and establish long-term profitable revenue growth of their assigned market. This role involves developing a pipeline of profitable loyalty customers for Hoiana and growing an assigned and self generated book of business.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

KPI Management & Achievement

  • Identify and acquire new, profitable Hoiana Rewards members in the assigned region through external networking and referrals or introductions within property
  • Develop plans and actions that increase the frequency of spend and visit within the Hoiana property using all resort assets
  • Manage the communication and activation of assigned guests to ensure Hoiana is promoted and marketed directly
  • Maximize the redemption and response rate of promotions, events and activities produced by Hoiana Resort and Golf. Provide feedback to assist in the continuous improvement of the property calendar and promotional activities

Partnership & Deal Management

  • Build and maintain strong relationships with clients, partners, and stakeholders.
  • Act as a point of contact for business development inquiries and collaboration discussions.
  • Lead negotiations and secure strategic partnerships, collaborations, and business deals.
  • Develop relationships with Travel Agents and Agents throughout the region that can leverage Hoiana partnership programs and derive profitable outcomes on an ongoing basis

Internal Coordination

  • Collaborate with cross-functional teams (e.g. Marketing, Finance, Legal) to support sales execution as required
  • Ensure positive and continuous feedback is provided to Gaming Operations, Casino Marketing, Sales Support, VIP Services and Hospitality operations to ensure target segments (Premium Direct, Premium Mass and partner guests) have superior service and execution of trips is seamless
  • Track progress of ongoing initiatives and report updates to management.

QUALIFICATION

  • Minimum 3-5 years of experience in casino or gaming business development / sales roles, with a client list relevant to Hoiana Resort & Golf.
  • Proven track record of driving revenue growth and Experience managing a sound book of business in a casino / gaming environment.

SKILLS

  • Excellent interpersonal and communication skills in both Vietnamese and either Korean or Chinese (Cantonese or Mandarin) is mandatory. A working knowledge of English is preferred.
  • Highest level of integrity is required

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