Claims Senior Associate

1 week ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Manulife Full time ₫1,200,000 - ₫3,600,000 per year

This FTE hiring will bring an opportunity to improve productivity of current high claims volume, and it will give our customers a satisfactory claims experience when the turn-around time is shortened. And especially, when Claims in-house goes live, numbers of claims cases will be handled by Manulife, not TPA Insmart anymore, these 3 FTEs will bring us big support to align with this big transformation.

Position Responsibilities:

  • Perform Data Entry for claim cases
  • Scan documents for non-digital cases
  • Handling email box from customers for additional documents
  • Handling sending back original documents to customers
  • Other assigned tasks from Leader

Required Qualifications:

  • Graduated from Collage or above
  • Able to use Office tools smoothly
  • Able to adapt to new changes of process and system.

Preferred Qualifications:

  • Experienced in life Insurance industry
  • Smart in logistics.
  • Good communication.

When you join our team:

  • We'll empower you to learn and grow the career you want.

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

In Office

  • Senior Manager, Claims

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time ₫8,000,000 - ₫12,000,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Senior Manager, Claims

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time ₫48,000,000 - ₫144,000,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Senior Officer, Claims

    4 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time ₫50,000,000 - ₫100,000,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Senior Officer, Claims

    4 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time $40,000 - $60,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Assistant Manager, Claims

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time ₫9,000,000 - ₫12,000,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Assistant Manager, Claims

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time ₫1,200,000 - ₫3,600,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Claim Assessment Senior Manager

    6 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Prudential Plc Full time ₫6,000,000 - ₫12,000,000 per year

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

  • Claim Assessment Senior Manager

    6 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Prudential Vietnam Assurance Private Ltd. Full time ₫6,000,000 - ₫12,000,000 per year

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

  • Claims Assessment_Critical Illness, Analyst

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam AIA Australia Full time ₫1,500,000 - ₫3,000,000 per year

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...

  • Senior Legal Associate

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Boustead & KTG Industrial Management (BKIM) Full time ₫6,000,000 - ₫12,000,000 per year

    Company DescriptionBoustead & KTG Industrial Management (BKIM) is an innovator in Industrial Properties Development and Management. The company emphasizes design optimization, high-quality construction, and first-class services. BKIM is dedicated to providing top-tier solutions for industrial property needs and achieving excellence in every project.Role...