Front Officer Supervisor

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam The Grand Ho Tram Strip Full time ₫300,000 - ₫600,000 per year

Front Office - HIR

Work Location

Ho Chi Minh

Job Level

Team Leader / Supervisor

Job Type

Permanent

Qualification

Bachelor

Experiences

2 - 4 Years

Salary

Competitive

Industry

Front Office

Deadline to Apply

16/11/2025

Job Benefit

Insurance

Employee Shuttle Service

Uniform

Health checkup

Training & Development

Annual Leave

Job Description
  • Engaging leadership that inspires and empowers the Front Desk staff.
  • Proactively communicates guidelines for staff that shapes the unparalleled standards expected.
  • Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
  • Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
  • Execute training programs and tools at Front Desk that addresses room availability, revenue, rate and selling strategies that can maximize occupancy.
  • Produces regular and special reports; maintains required records and files.
  • Ensures all activities performed within the department are in accordance with the company's business objectives, and established safety and security standards.
  • Trains, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
  • Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.
  • Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.
  • Positively collaborates and communicates proactively with Housekeeping and other departments regarding daily arrivals, VIPs, special requests, group needs, check outs and other guest needs that might arise.
  • Creates and maintains a refined yet welcoming guest registration experience, efficient and accurate cashiering functions and exceeds guests expressed and unexpressed needs.
Job Requirement
  • One – Two years experience working required.
  • One year department experience preferred.
  • College degree is required and Higher Education is preferred.
  • Microsoft Office knowledge required.
  • Must present a well-groomed appearance.
  • Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.Fluent in English is encouraged.
  • Solid and professional communication skills, both oral and written.
  • Organized, can multi-task, good problem solving skills and detail-oriented.
  • Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.

Job tags:

Front Officer Supervisor



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