Studio Community Intern

Join The Game 

Leader in the development and publishing of multiplatform games, Gameloft has established itself as a pioneer in the industry, creating innovative gaming experiences for 25 years. Gameloft creates games for all digital platforms, from mobile to cross-platform titles for PC and consoles. Gameloft operates its own established franchises such as Asphalt, Dragon Mania Legends, March of Empires, and Dungeon Hunter, and also partners with major rights holders including LEGO, Universal, Illumination, Hasbro, Fox Digital Entertainment, Lamborghini, and Ferrari. Gameloft distributes its games in over 100 countries and employs 3,000 people worldwide. Every month, 1 billion unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.

Under the supervision of the SEA Studio Community Manager, this internship will give you first-hand experience in community management for a leading game developer in the region; from content planning, publishing, & moderation, to reporting.

In this program you will work closely with the PR & Communications teams, Studio Management teams, & play a key role in the Gameloft Hanoi's exposure on social media in Vietnam & internationally.

Main Responsibilities:

Content planning & publishing – 40%:

• Defining the content plan for the Studio social media channels & networks, under the supervision of the SEA Studio Community Manager.
• Publishing content on the Studio social media channels: ensuring a steady flow of approved content on a weekly basis.
• Identifying content opportunities for the Studio, in collaboration with Studio stakeholders such as the PR & Communications team & Studio Management teams.

Community Moderation, proactive engagement & reporting – 40%:

• Actively moderate the Studio social media channels, using the social media management tools provided.
• Reporting on a monthly basis the community performance KPIs: content & channel performance.
• Developing engagement tactics to encourage the organic resonance of the Studio's social media content & community activities.
• Keeping the Studio social media channels as safe as possible: by utilizing the processes/tools/guidelines at hand.
• Building on community response bible, making sure that new topics are addressed & that canned responses are in line with the Studio & Global communications guidelines.

Social Media strategy support – 20%:

• Supporting the Studio's social media & community strategy, through benchmarking & creative ideation, with the guidance of the SEA Studio Community Manager, & Studio PR & Communications team.

• Undergraduate student, preferably majoring in Professional Communications, Public Relations or Digital Marketing.
• Can work full-time for six months.
• A passion for social media & community management.
• Analytic mind & KPI driven.
• Relationship driven: Build credible & trusting relationships in a fast-paced environment with a broad range of colleagues & collaborators across the company & the world.
• Fluent in English, both written & spoken.
• A passion for gaming culture & gaming experiences of all kinds.
• Curiosity, openness, & positive mindset.

Recruitment Process:

• (1) Screening call (Only qualified candidates will be contacted by our recruiters)
• (2) Test
• (3) Interview
• (4) Offer

Work Location and Hour:

• Work location: Lilama 10 Tower, 56 To Huu, Nam Tu Liem, Ha Noi (hybrid working model)
• Working time: Monday - Friday

What We Offer:

• Internship Allowance: 7,000,000VND gross/month.
• Home Office Support Allowance: 250,000VND/month.
• 05 working days/week: From Monday to Friday, applying hybrid working model and flexible working time
• Annual health check-up
• Accident Insurance
• A clear professional training plan with overseas mentor to fully develop your potential.
• A creative, modern and open working place with our talents from around the world.
• Work hard, play hard and enjoy various activities (team building, events, CSR, etc).
• Opportunity to become an official employee of Gameloft.

What's more?

• Want to know more? Visit our websites:
  • Hanoi Studio website
  • LinkedIn page
  • Facebook page