Head of Information Technology
2 days ago
Responsibilities
IT Strategy & Leadership
Develop and execute the organization's overall technology strategy aligned with the company's vision.
Serve as the key advisor to the CEO and senior leadership on all IT-related matters.
Lead, mentor, and manage the IT leadership team across function
s.
Application Development
Oversee internal systems and platforms development for learning, operation, and communication (Odoo, D365, Web)
Ensure continuous improvement and innovation in educational tools and platforms. (SMS, LMS, CRM, HRM, Finance)
Prioritize product roadmap in alignment with user feedback and business strategy.
Education Technology
Promote integration of new digital tools to enhance teaching and learning effectiveness.
Support development of blended and digital learning solutions.
Work closely with Academic and Product teams to ensure alignment.
Infrastructure & Security
Ensure secure, stable, and scalable infrastructure across all centers and offices.
Oversee data security, network operations, server management, and disaster recovery.
Establish and enforce IT policies, standards, and best practices.
Budget & Vendor Management
Manage IT budget, procurement, and resource planning.
Negotiate and manage contracts with external technology partners and vendors.
Cross-Departmental Collaboration
Partner with departments to assess technology needs and deliver integrated solutions.
Support digital transformation and automation projects across business units.
KPI
System uptime and reliability metrics
Technology adoption and user satisfaction rates
Project delivery timelines and success rates
IT support ticket resolution time
Budget adherence and vendor performance
Qualifications
Bachelor's or Master's degree in Information Technology, Computer Science, or related field
Minimum 10 years of IT leadership experience, preferably in EDUCATION or SERVICE industries
Strong leadership and project management skills
In-depth knowledge of SOFTWARE DEVELOPMENT, IT INFRASTRUCTURE, AND EDTECH TOOLS
Excellent communication and stakeholder management abilities
Strategic thinking with hands-on problem-solving approach
Understanding of data privacy regulations and cybersecurity standards
Proficient in Vietnamese and English (written and verbal)
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