Head of Information Technology

2 days ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Group C-level Full time

Responsibilities

IT Strategy & Leadership

Develop and execute the organization's overall technology strategy aligned with the company's vision.

Serve as the key advisor to the CEO and senior leadership on all IT-related matters.

Lead, mentor, and manage the IT leadership team across function
s.

Application Development

Oversee internal systems and platforms development for learning, operation, and communication (Odoo, D365, Web)

Ensure continuous improvement and innovation in educational tools and platforms. (SMS, LMS, CRM, HRM, Finance)

Prioritize product roadmap in alignment with user feedback and business strategy.

Education Technology

Promote integration of new digital tools to enhance teaching and learning effectiveness.

Support development of blended and digital learning solutions.

Work closely with Academic and Product teams to ensure alignment.

Infrastructure & Security

Ensure secure, stable, and scalable infrastructure across all centers and offices.

Oversee data security, network operations, server management, and disaster recovery.

Establish and enforce IT policies, standards, and best practices.

Budget & Vendor Management

Manage IT budget, procurement, and resource planning.

Negotiate and manage contracts with external technology partners and vendors.

Cross-Departmental Collaboration

Partner with departments to assess technology needs and deliver integrated solutions.

Support digital transformation and automation projects across business units.

KPI

System uptime and reliability metrics

Technology adoption and user satisfaction rates

Project delivery timelines and success rates

IT support ticket resolution time

Budget adherence and vendor performance

Qualifications

Bachelor's or Master's degree in Information Technology, Computer Science, or related field

Minimum 10 years of IT leadership experience, preferably in EDUCATION or SERVICE industries

Strong leadership and project management skills

In-depth knowledge of SOFTWARE DEVELOPMENT, IT INFRASTRUCTURE, AND EDTECH TOOLS

Excellent communication and stakeholder management abilities

Strategic thinking with hands-on problem-solving approach

Understanding of data privacy regulations and cybersecurity standards

Proficient in Vietnamese and English (written and verbal)



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