Digital Solution

Posted Date

12/09/2025

Description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Role:

We are looking for a highly skilled and experienced Product Manager to lead the development of systems and drive the digitization of Omnichannel across departments and thousands of Mom-and-Pop retailer stores. The ideal candidate will have a strong background in Retail and E-commerce with a focus on building technology products including top, middle, and bottom stacks. You will be responsible for overseeing the entire product lifecycle, from ideation and requirements gathering to execution and delivery, ensuring all business, technical, and customer needs are met. A deep understanding of BRD, PRD, and technical specifications together with especially Mom-and-Pop shop owners' both obstacles and motivation is crucial.

Key Responsibilities:

1. Product Strategy & Roadmap:

• Define and drive the product strategy and roadmap for development and omnichannel digitization projects.
• Ensure the alignment of product development with the company's retail and e-commerce, and across channel e.g. Upstream to Downstream goals.
• Collaborate with cross-functional teams, including business stakeholders, engineering, marketing, sales, and operations, to prioritize features and enhancements.

2. System development & Integration:

• Lead the development and integration of systems to streamline operations, including inventory management, gift management, order processing, logistics, and payment.
• Ensure that the system integrates seamlessly with e-commerce platforms, omnichannel tools, and other business systems.
• Work with IT and technical internal and external teams to define data flows, APIs, and system integrations.

3. Project Management & Execution:

• Own the end-to-end execution of the product lifecycle from ideation to launch, ensuring timely delivery of product features and system improvements.
• Define project milestones, timelines, and deliverables in collaboration with technical teams and business stakeholders.

Monitor the progress of the project and manage risks, making adjustments as necessary to ensure project success.

• Leverage data and analytics to inform product decisions and feature prioritization.
• Analyze key performance metrics and user feedback to iterate and improve on product features and system functionalities.

4. Business & Technical Documentation:

• Develop a structured, clear and detailed Business Requirement Documents (BRD) and Product Requirement Documents (PRD) by observing users' pain points and collecting sales and operations' comments.
• Create functional and technical specifications to guide the development team in building robust omnichannel solutions.
• Collaborate closely with stakeholders to ensure business objectives are translated into actionable product features.

5. Stakeholder & Team Collaboration:

• Liaise with senior leadership, department heads, and other stakeholders to gather insights and ensure product alignment with overall business strategy.
• Communicate product vision, progress, and updates to both technical and non-technical stakeholders regularly.
• Collaborate with tech inhouse and outsource teams to accelerate when necessary.
• Lead cross-functional teams (development, operations, UX/UI, and QA) to ensure the successful delivery of projects.
• Provide clear guidance and direction to development teams, ensuring alignment with technical requirements and business goals.

Qualification:

• Bachelor's degree in Business, Computer Science, Engineering, or a related field. (Master's degree or MBA preferred).
• 5+ years of experience as a Product Manager, specifically focused on systems, Omnichannel platforms, Magento open source, … and integration with different strategic partners as part of O2O eco-system e.g. Tiktok, Facebook, Grab, Viettel post, …
• Proven experience in offline traditional trade Retail and E-commerce, with a deep understanding of building tech products for these industries and knowing what influence users' application in real life, be aware of Mom-and-Pop shop owners' both obstacles and motivation
• Strong expertise in writing Business Requirement Documents (BRD), Product Requirement Documents (PRD), and technical specifications.
• Experience in developing and executing product roadmaps from ideation to execution, including managing timelines and project milestones.
• Familiarity with omnichannel retail models, inventory management systems, supply chain integration, and payment gateways.
• Experience with agile methodologies and working closely with engineering internal and outsourced teams to deliver product solutions.
• Strong analytical skills and ability to use data to inform decisions.
• Excellent communication skills, both verbal and written, with the ability to articulate complex concepts to both technical and non-technical stakeholders.

Preferred Skills:

• Familiarity with APIs, data integration, and system architectures.
• Knowledge of customer relationship management (CRM) systems and how they integrate with e-commerce platforms.
• Open minded and willing to adapt with different business + tech goals at different stages to deliver overall roadmap via different projects' readiness.

Type

Full-time