Assistant Customer Service Manager
2 weeks ago
Mô tả công việc:
(Mức lương: triệu VNĐ)
Our client is a logistics foreign-invested company, now looking for a Assistant Customer Service Manager (Paper,$1200, ID19449)
- Supervise daily Customer Service operations to ensure smooth workflow and high service quality.
- Lead and support the CS team to achieve KPIs and maintain on-time, in-full service to internal and external customers.
- Monitor team performance to ensure compliance with company standards and procedures.
- Represent or support the SSC Manager in meetings and during absences.
- Participate in required training sessions and continuous improvement activities.
Chức vụ: Trưởng Nhóm/Trưởng Phòng
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Salary: $1200++
- Social Insurance
- Training and Development Program
- Salary Review/Annual Salary Increase
- Other benefits discussed during the interview
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- Gender: Female, Age: Under 45 years old
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- Minimum of 3 years of experience in a similar role within a paper manufacturing environment.
- Strong command of English, both spoken and written.
- Proficient in SAP and Microsoft Office applications (Word, Excel, PowerPoint).
Yêu cầu giới tính: Nam
Ngành nghề: Dịch Vụ Khách Hàng
Đại Học
3 - 5 năm
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