Junior Customer Service Staff

2 days ago

Phú Thọ, Vietnam Piaggio Vietnam Co., Ltd (PVN) Full time

Mô tả công việc:

(Mức lương: Thỏa thuận)

KEY RESPONSIBILITIES

  • Conduct customer surveys to customers
  • Interact with customers via hotline, email, Zalo, and other communication channels
  • Handle customers' complaints
  • Perform other tasks assigned by the leader

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Annual Bonuses and Salary Incremental

Additional Health Care Plan for Employees

Overseas Training and Development Opportunity

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

JOB REQUIREMENTS

  • 1 years of experience in Customer Service or related fields.
  • Able to communicate in English (basic level)
  • Good at analytical and logical thinking skills.
  • Good at communication and interpersonal skills.
  • Strong phone handling skills and active listening.
  • Customer-oriented mindset with adaptability to different personalities.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Knowledge or experience in PR, Marketing, and Sales is a plus.
  • Key soft skills: listening, patience, positive attitude, problem-solving, confidence.
  • Proactive and passionate about sports is a plus.

BENEFITS

  • Attractive performance-based bonus & 13th-month salary
  • Annual salary review based on performance and market benchmarks
  • 14 days of annual paid leave, including 12 standard days and 2 company-sponsored summer holidays
  • Working tine: Monday to Friday, 8:00 – 17:15 or 8:30 – 17:45
  • Employee care programs: birthday gifts, seniority rewards, and festive gifts (Mid-Autumn, Lunar New Year, etc.)
  • Full participation in Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese Labor Law
  • Premium private health insurance package for all employees
  • Annual health check-up to ensure your well-being
  • Ongoing learning opportunities through internal & external training programs, with strong career development pathways (Clear promotion roadmap)
  • Regular bonding activities such as team building trips, company outings, and year-end parties
  • Exclusive employee discounts and internal purchase programs for company products

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Dịch Vụ Khách Hàng

Trung cấp - Nghề

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