Operation Manager

4 days ago

Hanoi Capital Region, Vietnam Puzzlgams Full time ₫400,000 - ₫1,200,000 per year

JOB OVERVIEW

We are seeking an experienced HR Manager / Office Manager (HRM/OM) to support the growth of our dynamic IT team in Hanoi. This role encompasses full-spectrum HR responsibilities—recruitment, legal compliance, administration, and policy development—while also managing general office operations. The ideal candidate will have strong knowledge of HR practices in the IT industry, excellent communication skills, and the ability to align HR strategies with business goals.

MAIN RESPONSIBILITIES

1/ Recruitment & Talent Acquisition

  • Full cycle recruitment, from job postings to onboarding.

  • Develop and execute effective strategies to attract top IT talent.

  • Partner with department heads to forecast hiring needs and build talent pipelines.

2/ Employee Relations & Engagement

  • Cultivate a positive and productive work culture.

  • Handle employee relations issues professionally and confidentially.

  • Strengthen internal communication and promote transparency across teams.

3/ HR Policy & Compliance

  • Develop, review, and implement HR policies aligned with Vietnamese labor laws and company objectives.

  • Ensure full compliance with labor laws regarding contracts, benefits, and employee records.

  • Monitor legal updates and recommend necessary changes to management.

4/ Performance Management & Development

  • Implement and manage performance review systems.

  • Coach managers on employee development and feedback processes.

  • Support career development, learning initiatives, and succession planning.

5/ Compensation & Benefits

  • Administer payroll, bonuses, and benefits programs.

  • Conduct regular salary reviews to ensure market competitiveness.

  • Contribute to compensation strategy and reward systems.

6/ Office Management & Purchasing

  • General office operations including purchasing and facilities management.

  • Maintain employee records and handle HR administrative duties such as contracts and attendance tracking.

7/ Strategic HR Planning

  • Collaborate with leadership to align HR strategies with business objectives.

  • Drive organizational change and support the company's scaling efforts.

SKILLS AND EXPERIENCE

  • Bachelor's degree in Human Resources, Business Administration, or related field.

  • 5+ years of experience in HR management, must have experience in IT sector.

  • In-depth knowledge of Vietnamese labor laws and HR practices.

  • Proven experience in recruitment, employee relations, and policy development.

  • Excellent interpersonal, leadership, and communication skills.

PREFERRED SKILLS:

  • Experience in a fast-paced, high-growth environment.

  • Demonstrated ability to scale HR functions effectively.

  • Strong analytical skills and proficiency with HR metrics/data.

BENEFITS:

  • Device provided.
  • Excellent and competitive salary package with 13th monthly salary and a good long‑term and performance bonus.
  • Review every release milestone.
  • 5-day working week (Monday-Friday) with flexible working hours.
  • Friendly work environment, no office politics.
  • Free coffee, snack and drinks; birthday bonus policy.
  • Opportunities to gain hands-on experience in cutting-edge technologies and work on new technology since we only prefer senior to join our team.
  • Experience the true start-up spirit of a fast growing and well funded projects.

Reporting to: HRD

Interview process: online 2 rounds

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