Senior Product Analyst

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Communications Platform team aims to empower and provide delightful communication experiences for our consumers and partners. We handle everything from ensuring our underlying comms delivery systems are stable and reliable, the internal tools for marketing and ops to create campaigns, the intelligent optimization layers, and all of our two-way comms channels. It's a large and exciting scope that touches every part of Grab.

Get to Know the Role

We are looking for a Senior Product Analyst for Communications Platform team to help Product teams be more data-driven and objective and guide the design of controlled experiments:

• You will work closely with different teams within a business line (Product, Business, Engineering, Design and Data Science) to understand data requirements, identify key metrics, and provide data-driven insights.
• You will also work with stakeholders to evaluate the feasibility of new business/product ideas and provide appropriate recommendations.
• You will report to the Product Analytics Manager, and work onsite at the Grab Ho Chi Minh City office.

The Critical Tasks You Will Perform

• Dive into data to align with business objectives, recommending novel solutions, including AI-driven strategies to address key customer challenges.
• Measure and analyze performance across markets and business lines using data.
• Develop analytical frameworks for identifying common patterns in recurring hypotheses and problems.
• Create models that examine product configurations and explore interaction effects.
• Monitor metrics, perform root cause analysis on metric shifts, and report findings.
• Design and implement experiments to guide product decisions, including A/B testing, analysis, and recommendations.

What Essential Skills You Will Need

• Bachelor's/Master's degree in Analytics, Statistics, Software, Mathematics, Economics, Computer Science, or Engineering.
• Minimum 5 years of experience as a Data Scientist, Product Analyst, or relevant role.
• Excellent English communications, both written and verbal.
• Proficiency in SQL, Presto, ETL, Power BI, Tableau, Python, Excel.
• Strong statistical knowledge and analytical skills with the ability to collect, organize, and analyze large amounts of data.
• Knowledge of data models, data mining, and segmentation techniques.
• Proven track record in crafting analytics.
• Excellent English communications, both written and verbal.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.