Sales Coordinator

Job Position

• Vacancy: Sales Coordinator
• Quantity: 01
• Form: Official Full-time Staff
• Location: Office - 214 Nguyen Van Huong, An Khanh Ward, Ho Chi Minh City
• Start Date: ASAP

Job Responsibilities

1. Customer Service & Relationship Management

• Act as the first point of contact for customers regarding quotations, samples, purchase orders, and deliveries.
• Provide accurate and timely information to customers, ensuring a high level of satisfaction.
• Handle and resolve customer issues, complaints, or requests in a professional and effective manner.
• Prepare and provide product quality documents, certifications, and any required customer support documentation.
• Build and maintain strong long-term relationships with customers through consistent communication and service excellence.

2. Sales Administration & Coordination

• Organize and maintain sales-related documents (catalogues, product pictures, price lists, samples).
• Support the Sales Director with daily secretarial and administrative tasks.
• Coordinate with other departments (Logistics, Warehouse, Accounting, HR, Marketing) to ensure smooth sales execution.
• Ensure clear communication across departments on customer-related matters.

3. Sales Reporting & Analysis

• Prepare regular and ad-hoc sales reports, including sales staff performance tracking.
• Conduct sales analysis to provide insights into customer demand and sales performance.
• Monitor contract terms and appendices with customers, ensuring updates and adjustments are made on time.
• Set up and maintain customer master data in the company's information systems (Odoo, MISA).

4. B2B Online Sales Management

• Manage content (product information, images, inventory, pricing) on B2B online platforms.
• Process and fulfill online orders, ensuring timely and accurate delivery.
• Support online customer service inquiries and vendor communications.
• Implement on-site marketing activities and promotions.
• Track B2B sales KPIs and prepare performance reports.

Job Requirements

Education & Experience:

• Bachelor's degree in Business Administration, Sales, Marketing, or related fields.
• 1–2 years of experience in customer service, sales coordination, or account management (experience in B2B/e-commerce is a plus).

Skills & Qualities:

• Strong customer service mindset with excellent communication and problem-solving skills.
• Well-organized, detail-oriented, and proactive in handling multiple tasks.
• Proficiency in MS Office (Excel, PowerPoint, Word); experience with ERP systems (Odoo, MISA) is an advantage.
• Analytical and reporting skills.
• Team player with strong coordination abilities.
• Good English proficiency is a plus.

Benefits & Compensation

Salary & Bonus:

• Competitive salary based on experience and capability.
• 13th-month bonus based on company performance.

Working Hours & Benefits:

• Monday to Friday | 8 hours/day (1-hour lunch break).
• Social and health insurance as per Vietnam labor law.
• 12 annual leave days.
• Professional, dynamic, and growth-oriented working environment.

How To Apply

• Send your CV to -
• Email subject: [Sales Coordinator] – [Your Full Name]

About Uncle Bills

• Uncle Bills (UBL) is a trusted global retail brand offering over 4,000 high-quality and affordable consumer products - from kitchenware and personal care to outdoor essentials and toys.
• With a strong presence in more than 100 countries and 10,000+ stores, UBL is committed to delivering value and convenience for everyday needs.
• In Vietnam, we distribute through supermarkets, specialty stores, and our own retail channels, including As we continue to expand our product range and market reach, we are looking for a proactive
  Sales Coordinator
  to support the sales team, manage daily sales operations, and ensure smooth coordination between internal departments and customers.