Credit Assessment Officer

1 day ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Shinhan Bank Full time

Work Location Ho Chi Minh (District 7)

Job Level Experienced (Non - Manager)

Job Type Permanent

Qualification Bachelor

Experiences 1 - 2 Years

Salary Negotiable

Industry Banking

Deadline to Apply 31/12/2025

Job Benefit
  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
Job Description
  • Delivery Operations costs within Plan through.
  • Ensure to meet the targeted performance with good performance indicators, ratios or errors / re-processes / wastes.
  • An eye towards process improvement.
  • Develop and grow relationships with stakeholders to provide a high level of customer service to internal & external customers.
  • Improving customer satisfaction levels.
  • Improving service level.
  • Contribute Initiatives in teams to improvise current processes that improve customer's experience with bank services.
  • Tangible improvement to execution process of transactions as measured by number of process improvements, turnaround time.
  • Ensure high quality credit assessment (validation, verification, documentation and valuation) across products of PL and Cards.
  • Quality process on PL and Cards application as assigned.
  • Comply with bank policies, processes and standards and within legal and regulatory requirements.
  • Actively contribute to the projects in growth agenda or initiative for continuous improvement.
  • Proactively participate in team's action plan.
  • Collaboration.
  • Self-development.
  • Ensure policy and compliance frameworks and requirements from internal audit and/or external governance stakeholders are adhered to.
  • Comply with Bank policies, processes and standards and within legal and regulatory requirements.
  • Participate bank activities in DR Rehearsal.
Job Requirement
  • Knowledge of lending policies, procedures and documentation.
  • Demonstrated experience in handling a high volume customer service and complex operational area.
  • Sound verbal and written communication skills.
  • Strong customer focus and performance target focus.
  • At least 1 years experience.

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