IT Business Analyst

6 days ago

Thành phố Hồ Chí Minh, Vietnam LOTTE C&F VIETNAM Full time

**LOTTE C&F VIETNAM**:
LOTTE C&F
- Company type
- IT Product
- Company industry
- Consumer Goods
- Company size
- 1-50 employees
- Country
- Japan
- Working days
- Monday - Friday
- Overtime policy
- Extra salary for OT
- At office
- Skills:

- Business Analyst

Database

NoSQL

**Job description**:
**Main Responsibilities**:
**1. Business Requirement Analysis**
- Collaborate with business stakeholders to gather, analyze, and document functional and non-functional requirements for mobile, frontend, backend, and core systems.
- Translate business requirements into technical specifications, ensuring they align with system capabilities, including APIs, cloud infrastructure, microservice architecture standards, databases, and WAY4.
- Conduct impact analysis for new change requests or enhancements, considering the effects on various IT layers and systems.

**2. Solution Design**
- Work with technical teams to define integration points between different systems and technologies; develop clear and concise functional specifications for APIs, microservices, database structures, and WAY4 to meet business needs.

**3. Change Request (CR) Execution and Management**
- Manage the lifecycle of CRs across mobile, frontend, backend, and core systems.
- Coordinate with business and technical teams to prioritize and deliver CRs based on business value and technical feasibility.
- Track CR status and progress daily, ensuring all stakeholders are frequently informed of changes and expected outcomes.
- Assist in testing plan and execution, ensuring all CRs are thoroughly tested across all impacted systems, regression testing suggestion.
- Evaluate system performance, identify bottlenecks, and recommend improvements, particularly for APIs, microservices, databases, and WAY4.

**4. Documentation**
- Document functional and technical specifications, user stories, and use cases for all CRs and new system integrations.
- Provide regular updates on project and CR progress, including timelines, challenges, and resource requirements.

**5. Application Operation**
- Implement and enforce operational best practices, including incident response and root cause analysis.

**Your skills and experience**:
**Qualification Requirements**:
**Technical Skills**
- Experience with designing, integrating, and managing APIs across systems.
- Knowledge of relational and NoSQL databases, SQL, and database design practices.
- 2+ years’ experience with the WAY4 platform.
- Experience with integration techniques and protocols such as REST, SOAP, and messaging systems (e.g., Kafka, ActiveMQ).

**Soft Skills**
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent communication and interpersonal skills to work across teams.
- Ability to manage multiple change requests simultaneously in a fast-paced environment.

**Education and Experience**
- Degree: Bachelor’s degree in Computer Science, Information Technology, or a related field.

**Experience**:

- _ Minimum 3+ years in a business analyst, system analyst, or similar role._
- Proven experience working with APIs, microservices, databases, and WAY4.
- Experience with CR management across frontend, backend, and core systems, particularly in an enterprise environment.

**Preferred Qualifications**:

- Experience in Fintech or Banking sector.
- Experienced with way4.
- Certifications in business analysis (e.g., CBAP, CCBA)

**Why you'll love working here**:

- Attractive compensation, with bonus according to company’s policy.
- 15 days of annual leave plus 3 days of summer leave.
- Fully-paid social insurance & premium healthcare insurance for employee.
- Annual performance-based salary review.
- Engagement activities and additional benefits as per Vietnamese Labor Law.

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