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Technical Writer

2 weeks ago

Thành Phố Hồ Chí Minh, Vietnam LEGO Full time

The Technical Writer is the critical link between the Technical Writers across a functional area. This position is acting as Technical Writer for a specific area and is having supporting role in the functional area on a global level. The Lead Technical Writer coordinates and governs where documentation is anchored in the LEGO Process Portal, thereby making best practice available to the workforce in an easy and accessible way.

**RESPONSIBILITIES**:

- Responsibility for actual, accurate and precise Standard Work documentation, which means - creation, revision, translation, maintenance, uploading and administration and sharing of documentation
- Work as an ambassador for Standard Work and process understanding in The LEGO Group
- Close cooperation with Global Job Trainers and process owners (engineering, production, ) and other Technical writers by creation and alignment of documentation, responsibility for final version of documentation, actively receive and share all last changes on technology or process and implement to final version of documentation
- Work with other team members to support team´s KPI and reach the goals of training organization
- Responsible for training new Technical Writers (brick mate) in the functional area globally
- Coordinate globally with other Technical Writers for the functional area e.g. in relation to changes in documentation and placing of documents
- Make sure global documentation is aligned according to numbering conventions
- Work closely with global technical functions R&D and local NPI withing standardization journal
- Together with local team work actively on define better process standard and participating as use on define technology improvements
- Develop a comprehensive strategy and procedural framework for the department. TW build the strategy and process (act like the process owner) and GJT is the execution
- Support implementing new products, processes, standards or operational plans that will have impact on the achievement of functional results.
- Be able to define impact of improvement into daily operations and basic KPI
- Other assignment tasks

**QUALIFICATIONS**:

- Advanced English
- IT common specialist level (MS office, Canva), Microsoft office advance and other design softwares is a plus
- Soft skills (communication, feedback, organization, systematic approach
- Process thinking
- Writing skills (local language, English)
- ARIS software (preferably, not mandatory)
- Share Point (preferably, not mandatory)
- Traveling (occasionally, based on business needs)
- Time flexibility (sometimes support for weekend shifts needed)
- Cultural understanding
- Requires communication with leadership

**ATTRACTIONS TO THE ROLE**:

- Cooperation with training organization and the daily operations
- Strong focus on precise processes description and documentation on a global level
- Taking a global lead on coordinating process documentation and enhance process understanding
- Personal development towards other cultures and global collaboration
- Being part of growing Operation area (globally)
- Drive global alignment of managing documentation

**What’s in it for you?**

Here is what you can expect:
**Family Care Leave**:

- We offer enhanced paid leave options for those important times.

**Insurances**- All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

**Wellbeing**:

- We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

**Colleague Discount**- We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

**Bonus**:

- We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

**Workplace**:

- When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

**Join the LEGO® team today.