Installation & Service Engineer
1 week ago
**Location**: Near Hoa Binh City, Vietnam
**Department**: Engineering / Technical Services
**Reports To**: Service Manager
**Key Responsibilities**:
- Provide **on-site technical support** and **troubleshooting** for production lines at customer facilities.
- Address and resolve **general equipment issues** to ensure mínimal downtime.
- Prepare and submit **technical reports** detailing line conditions and issues encountered.
- Communicate with customers regarding **line status** following any downtime events.
- Collaborate with global teams for **technical updates** and **continuous improvement initiatives**.
- Manage and provide information on **spare parts** to customers as needed.
- Support **new equipment installations** as assigned by the manager.
- Perform other duties as required, aligned with the scope of the role.
**Qualifications & Requirements**:
- Degree or diploma in **Electrical or Electro-Mechanical Engineering**.
- Minimum **2 years of experience** in **production line maintenance** or a similar technical role.
- Proficient in **English communication**, both written and verbal.
- Willingness and ability to **travel internationally** for technical exchanges and support.
- Working knowledge of **PLC (Programmable Logic Controllers)** and **DCS (Distributed Control Systems)**.
- Understanding of **electrical networks** and **industrial control systems**.
- Awareness of **workplace safety standards** and practices.
- Demonstrated **initiative**, **commitment**, and ability to work independently and as part of a team.
LI-DNI
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