Senior Support Engineer

6 days ago


Thành phố Hồ Chí Minh, Vietnam SAP Full time

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About SAP Labs Network and SAP Labs Vietnam

SAP Labs Network is the global R&D setup where over 55,000 engineers around the world create, operate and support the most innovative enterprise solutions for SAP’s customers worldwide. SAP Labs Vietnam aims to become one of the key locations within the SAP Labs Network to support the engineering growth for SAP.

**What you’ll do**

**What you bring**
- Bachelor’s degree or diploma in CS, IT, Engineering, or related field preferred
- 5+ years in technical support, development, or operations
- Experience with SAP solutions is a strong advantage
- Strong IT aptitude and technical problem-solving skills
- Ability to quickly understand complex customer landscapes and business processes
- Excellent English communication (spoken/written), collaboration, and service skills
- Programming skills preferred
- Professional, open communicator with strong presentation and conflict resolution abilities
- Adaptable and thrives in fast-paced, cloud-first environments
- Experienced in guiding and upskilling colleagues
- Customer-focused with a passion for delivering high-quality solutions

**Meet your team**

If you're looking to join a global, diverse, and inclusive team where your ideas are valued and your growth is supported, you've found the right place. We foster a culture that celebrates individuality, empowers contribution, and promotes collaboration in a fun, flexible, and respectful work environment.

SAPLabsVietnamCareers

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 424833 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.


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