Senior Business Analyst

The Martec

***
- HCM, District 1, Ho Chi Minh- Hybrid- Posted 5 hours ago- Skills:

- Business Analyst

Agile

English

**Top 3 reasons to join us**:

- Attractive Salary
- Monthly team activities
- Macbook Pro Provided

**Job description**:

- We're seeking a passionate and analytical Senior Business Analyst to play a pivotal role in shaping the future of our Talent Marketing Tech solutions. You'll become the bridge between business needs and technical execution, translating complex customer requests into actionable product features. Collaborating closely with cross-functional teams, you'll drive innovation, optimize product roadmaps, and ensure delivered solutions exceed expectations.

**As a Senior BA, your main responsibilities will include**:

- Gather and document detailed feature specifications: Collaborate with customer success teams, stakeholders, and internal partners to elicit and translate their needs into clear, comprehensive user stories and acceptance criteria.
- Uncover optimization opportunities: Leverage data analysis tools to extract meaningful insights, identify areas for improvement in business processes and product functionalities, and inform backlog prioritization aligned with business goals.
- Shape the product roadmap: Actively contribute to product strategy and roadmap development, ensuring business requirements seamlessly integrate with the overall vision.
- Foster strong relationships: Establish and maintain effective communication with diverse stakeholders, including customer success, product, engineering, AI, and QA teams, keeping everyone informed and aligned.
- Drive feature ownership: Take ownership of feature specifications, rallying cross-functional teams around them as the sole source of truth for product development scopes.
- Ensure delivery success: Collaborate with design and development teams to guarantee accurate implementation, and partner with QA teams to define test cases and ensure solutions meet business requirements.
- Become a product champion: Provide video walkthroughs and support to stakeholders during product launches and updates, fostering enthusiasm and understanding.

**Your skills and experience**:

- 5+ years of experience as a **Business Analyst** in a SaaS product company (Marketing Tech, B2B experience a strong plus)
- Fluent English in written and verbal communication
- Proven ability to manage and prioritize sprint backlogs
- Track record of successfully identifying and resolving roadblocks in product development
- Exceptional ability to present complex information clearly and concisely to both technical and non-technical audiences
- Experience with Jira, Confluence, or other Agile project management tools
- Proven ability to build rapport and trust with stakeholders at all levels
- Familiarity with Generative AI products is a bonus
- Certification in Business Analysis (e.g. CBAP) is a bonus

**Why you'll love working here**:

- Our teams are built on passion and potential - we care about where our people want to go, not just where they have been.
- We’re highly transparent with what we’re trying to do as a business and provide everyone a chance to voice their opinion and act on it. This culture is perfect for someone looking to be exposed to career opportunities that only a fast-paced scale-up can provide.

**Our benefits**
- Competitive salary
- Social insurances
- Structured training and mentorship for career development
- Reserved weekly self-study hours every Friday
- Extra day off for your birthday
- Monthly get-together team activities
- Hybrid work options

**The Martec**:
6-in-1 AI-powered Content Cloud for Enterprise Talent Marketing
- Company type
- IT Product
- Company size
- 1-50 employees
- Country
- Australia- Working days
- Monday - Friday
- Overtime policy
- No OT