Trainer Quality Assurance Supervisor

Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Quality Assurance and Process Compliance for Call Consultation: - Conduct daily reviews of call consultation recordings of Campus Call Admissions Counselors (CACs) to evaluate call consultant process compliance with the call consultation process. Ensure all contacts are called timely as appointed...

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...

**Mô tả công việc**: (Mức lương: 27 - 29 triệu VNĐ) 1. Support Japanese Manager in terms of QC: - Support Japanese manager to manage quality control as professional quality control supervisor. 2. Quality Control Operations: - Create documents to carry out quality control activities. - Plan, organize, and supervise day-to-day quality control...

**Mô tả công việc**: (Mức lương: Thỏa thuận) RESPONSIBILITIES / ACCOUNTABILITIES Key Role This role will be the quality focal point for the vendor activities, directed toward process control and quality assurance of the products sourced from Asia, be responsible for ensuring quality are the same level globally for Ferguson Own Brand products,...

Guaranteeing Quality, ensuring Health and Safety, mitigating risks, and improving performance as well as environmental protection and social responsibility, etc. This is what Bureau Veritas is about, truly believing that it contributes to bettering society. Blending performance & integrity, with ambition & humility, responsibility & openness, we are proud...

**WORK LOCATION** Ho Chi Minh **LEVEL** Senior **EXPIRATION DATE** 31 Aug,2025 **JOB OVERVIEW** - As the **Quality Assurance Manager**, you will lead the quality assurance strategy with a strong emphasis on an automation-first mindset, scaling modern testing practices across platforms and teams. You will collaborate with Engineering, Product, and other...

**Job description**: **1. Service Quality Management (40%)** - Ensure service quality within the Customer Service department, including the Request Handling Team and the Complaint Resolution Team. - Evaluate, monitor, and consolidate call data; propose necessary actions to maintain service standards and quality. **2. Process Improvement & Performance...

Location: Binh Duong, VN, VN - Global Business Unit: HEC - Job Function: Sourcing and Procurement - Requisition Number: 187325 - Description: **Job Summary**: - Inspect the labeling of goods compliance with the law of Viet Nam for incoming goods. - Ensure the product is redressed compliance with the current regulations - Ensure compliance with the state of...

**[1] - Job requirements**: **Monitoring and Evaluation: (30%)** Evaluate the agent's performance in terms of communication skills, product knowledge, problem-solving abilities, and customer handling. **Feedback and coaching (20%)** Provide constructive feedback and coaching to call center agents to enhance their performance and service quality. Develop...