Head of Financial Crime Investigations

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam HSBC Full time

Job Advert DetailsSome careers have more impact than others.If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Global Functions (GFs) play a vital role in supporting the bank’s Global Businesses and offer a broad range of career opportunities in areas from legal, risk and finance to human resources, sustainability, marketing and communications. Their operational and functional teams around the world help HSBC’s Global Businesses to operate efficiently and effectively on a day-to-day basis. They also focus on controls and governance to reduce risk and protect the Group’s reputation.We are currently seeking a high calibre professional to join our team as an Head of Financial Crime Investigations.Principal Accountabilities:
Impact on the Business- Operate within a systemic capability to refer investigative findings and recommendations to other parts of the Bank for follow-on action to mitigate the identified financial crime risk, track the response, and ensure appropriate governance.
- Coordinate the information gathering and sharing with industry investigators and law enforcement officials to develop cases to prosecute alleged suspects and recovery of fraud losses.
- Develop new/changed incentive plans for assigned areas ensuring incentive plans are fair. Develop and implement new/changed policies and procedures for assigned areas. Ensure proposed policies and procedures are beneficial to the organization.
- Collaborate with fraud Risk team to design and implement a training program to develop new and incumbent employees in the detection, prevention and investigation of fraudulent activity. Create and implement department policies and procedures, including ensuring that incidents are processed in an accurate and timely manner to meet compliance and regulatory guidelines.

Customer / Stakeholders- Liaison with law enforcement agencies and other government, banking and security contacts.
- Effectively manage the whole financial crime operation process including monitoring, detection, and prevention processes.
- Assist investigators in developing case-specific strategies to facilitate recovery or prosecution of the incident. Ensure law enforcement complaints are filed to facilitate recovery of Company assets.
- Resolved escalated issues for customers or other HSBC departments using investigative skills to research and provide quick resolution.

Leadership and Teamwork- Lead and develop an effective team through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the HSBC brand.
- Responsible for direct supervision and workflow coordination, including quality of assigned team
- Subject Matter expert in all Financial crimes, Financial crime strategies, Financial crime policies & procedures.
- Manage the processing of personnel related matters for the department. Review salaries, conduct performance appraisals, develop action plans for career planning and recommend incentive plans. Meet regularly with staff to ensure that they have the necessary training, skills, support and motivation required in completing their responsibilities.
- Perform complex and special projects independently.

Operational Effectiveness and Control- Diversified in the strategic analysis and prevention of all financial crime types and criminal patterns. Monitor the effectiveness of existing rules and queues to improve authorization/prevention strategies.
- Monitoring thorough completion, account investigation by staff and provides constructive feedback to include performance improvement if applicable.
- Monitor key department indicators (qualities, prevention, detection, authorizations, fraud setup, recovery, charge-off) and makes recommendations on areas of opportunity.
- Initiate and maintain knowledge-share of current organizational activities and/or issues impacting all Financial Crime & Investigation units.
- Coordinate information gathering and sharing with other Fraud units to improve processes and fraud prevention.
QualificationsCertifications, Qualifications and Experience:
- Minimum 5 year experience in finance crime compliance or financial crime investigation, risk management
- Minimum 7 year Banking experience
- Understanding all the bank products, process, procedures and control frameworks
- Strong leadership/people management and communication skills, both English and Vietnamese, be able to influence stakeholders
- Business acumen
- Understanding about industrial, market and regulatory trend
- Legal/Police background is preferable

You’ll achieve more when you join HSBC.- Issued by The Hongkong and Shanghai Banking Corporation Limited

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