Senior Associate, Product Management, Spx Express

Department Product Management- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

**About the Team**:

- Our SPX Express Product Team is currently seeking a dynamic and experienced Product Manager to join our team and spearhead our digital transformation efforts. Our vision is to create a seamless and efficient supply chain ecosystem that empowers businesses and delights customers. We aim to leverage cutting-edge technologies and data-driven insights to optimize operations, enhance visibility, and deliver exceptional value to our clients.As a Product Manager, you will have the opportunity to analyze complex business challenges, generate creative product ideas, and deliver exceptional value to both internal and external customers. You will work closely with cross-functional teams to develop and execute product strategies that align with our mission of transforming the logistics landscape.- Product Discovery- Engage with both internal and external customers to understand their pain points and challenges.
- Conduct thorough market research to identify areas for improvement and potential opportunities.
- Analyze and extract relevant information from large datasets, both structured and unstructured, to streamline and enhance critical processes.
- Independently define business problems and propose solution approaches with mínimal guidance.
- Scrutinize and validate data to ensure its quality and reliability, generating actionable insights.
- Collaborate with data teams to enhance data assets, quality, metrics, and insights.
- Utilize robust data analysis skills to systematically prioritize customer requirements.
- Develop comprehensive product roadmaps for relevant components on a yearly, monthly, and weekly basis.

Product Delivery- Propose business solutions from a product perspective to address customer needs.
- Offer creative and feasible technical solutions to meet customer requirements.
- Craft concise documents and utilize data visualization techniques to effectively communicate results to stakeholders and facilitate decision-making.
- Coordinate with the regional team throughout the product development process.
- Collaborate with the Product Support team to provide support to end users.
- Oversee projects to successfully deploy features for all customers.
- Measure the business impact of released features and gather feedback.
- Effectively manage the product lifecycle, ensuring continuous improvement and alignment with business objectives.

**Requirements**:

- Must have- Creative & Proactive: Curious and proactive in seeking insights and addressing market opportunities with critical thinking.
- Business Acumen: Prioritizes long-term business outcomes, skillful in product prioritization, and effective in stakeholder communication.
- Functional skills: Strong technical understanding and ability to analyze data effectively.

Better to have- Previous work experience as a business analyst or product manager
- Experience working with data/product teams
- Understanding of Business flow, Data flow, UX flow, UI Design, API, Project Management.