Front Desk Agent

2 weeks ago


Hanoi, Vietnam Hôtel De L'opéra Hanoi - Mgallery By Sofitel Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter.
- To implement all policies and procedures in enhancing the quality of service.
- To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments.
- To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.
- To record in the log book of any unusual happenings and incidences and all important matter still pending for follow through actions.
- To be able to up sell room accommodation during high occupancy to maximize revenue.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Local and international training course
- 05 working days
02 days-off per week
- Staff duty meal & uniform are provided by Hotel
- Allowance for Night shift (if any)
- Free motorbike parking
- Annual health check
- Associate special discount for hotel rooms and F&B services at International Accor properties

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Related professional experience in international hotel
- Good Knowledge of Opera V5
- Good to excellent communication skills
- Organized and responsible
- Fluent in English
- Can work in flexible rotating shifts

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Lễ Tân (Receptionist)

Trung cấp - Nghề
Không yêu cầu



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