4pl Customer Service Agent
6 days ago
Opportunity
In Maersk, we're not afraid to drive change or reinvent ourselves. It is part of our values and we pride ourselves on our innovation history, but the steady improvement of our capabilities is vital to remain true pioneers in global trade.
**We Offer**
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers. We value the diversity of our talent and will always strive to recruit the best person for the job.
We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
**High-level Position Purpose**
The role of Senior 4PL Customer Service Agent is to take full responsibility for customer experience by executing, managing and monitoring the end-to-end shipment process on behalf of customer supply chain operation department in compliance with all company procedures and regulatory requirement. The first point of contact for stakeholders for daily operations activities.
**Key Responsibilities**- Primary point of contact- Execute, manage and monitor the end-to-end shipment process on behalf of customer supply chain operation department.- Maintain effective communication with clients, carriers, suppliers, and internal stakeholders to ensure smooth logistics operations and timely resolution of...
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