Store Operation Trainer

**Company** : Tam Son International

**Deadline** : 31-12-2024

**Level** : Professional

**Location** : Ha Noi, HCMC

**Number of Headcount** : 1

**JOB DESCRIPTION**

**1.Instructional design**
- Assist in the training needs analysis process, exposed to Operation work to execute TNA
- Propose course content and/or modification when necessary
- Plan, organize and implement a range of training activities.
- Search for the external training vendors or trainers in order to deliver adequate, effective training programs and courses.
- Design course content after TNA, making presentation slide to assist the training process

**2.** **Manage training courses**
- Coordinate with Admin Dept. to make necessary logistics preparation for training (room, facilities, equipment, stationaries, tea break, etc.).
- Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.
- Make an announcement and send invitation letters to employees.
- Check employee’s registration and attendance and ensure that accurate and useful records are kept for future uses (promotion or discipline).
- Train new hires and conduct orientation, manage data as instructed.
- Manage training schedule as well as making induction yearly plan, manage end to end induction process.
- Monitor induction program quality for all types of people eligible to attend an induction course

**3. Evaluate training courses**
- Responsible for assisting the supervision staff including the performance management, training, and assigning mentors.
- Conduct tests to support the evaluation of their performance and report to higher management.

**4. Rules and Regulations**
- Follow all working procedures, the company’s policies, rules and regulations.
- Check, monitor, remind and guide subordinates to follow the rules and regulations.

**5. Other duties**
- Cooperate with other Depts. to support and take part in organizing the annual events.
- Other tasks or responsibilities as assigned by Line Manager

**JOB REQUIREMENT**

**1. Core Competencies**
- Training
- Communication
- Knowledge-Professional
- Planning and Organizing work

**2. Skills**
- Good knowledge of spoken and written English
- Computer literate: Word, Excel, PowerPoint, Outlook, and Internet.
- Strong communication skills, especially public speaking and presentation.
- Good problem-solving skills.
- Strong time management and teamwork skills.
- Have a polite, tactful, and friendly attitude.

**3. Knowledge & Qualification**
- University degree.
- Minimum 03 year of training experience.
- Experience in Retail or Fashion is an advantage

**WHAT WE OFFER**
- Competitive salary packages with fixed 13th-month salary and performance bonus
- Premium health care insurance
- Annual performance review
- Sponsored sports activities
- Training section and rotation opportunities within subsidiaries
- Professional and creative working environment with up-to-date equipment

**ABOUT US**

Tam Son International JSC is a member of the Openasia Group, a multi-industry investment group established in 1994 in Vietnam.

Established in 2005, Tam Son serves as a bridge between the elite class in Vietnam and global luxury brands, celebrating creativity and values deeply rooted in craftsmanship. With a reputation built overtime, Tam Son continually expands its brand portfolio, asserting a strong position in the fields of Fashion, Watches & Jewelry, Lifestyle and Beauty. Gradually, Tam Son evolves into a curator of premium experiences, honoring beauty and becoming our customers’ companion to discover inspiration.

**LEVEL**
- Professional

**TYPE**
- Full-time

**CAREER**
- Retail & Operations

**DEADLINE**
- 31-12-2024