Current jobs related to Assistant Training Manager Sheraton Hanoi Hotel - Hanoi - Marriott International, Inc
-
Sheraton Hanoi Hotel
2 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24099159 **Job Category** Human Resources **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in carrying out the daily activities of the Human Resource Office...
-
Sheraton Hanoi Hotel
2 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24100960 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...
-
[hn] Sheraton Hanoi Hotel
2 weeks ago
Hanoi, Vietnam Khách sạn Sheraton Sài Gòn Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Assists with recruitment and hiring processes Helps administer employee benefits and respond to unemployment claims Supports employee development through training and onboarding Maintains effective employee communication and addresses employee concerns Ensures compliance with employment laws and...
-
Officer-loss Prevention Guard
2 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23150806 **Job Category** Loss Prevention & Security **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit...
-
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23141039 **Job Category** Sales & Marketing **Location** Sheraton Hanoi Hotel, K5 Nghi Tam 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Marketing and Communications Manager is part of an important team that creates and...
-
Assistant Manager
1 week ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24085060 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...
-
Personal Assistant to General Manager
1 week ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24083434 **Job Category** Administrative **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet persons entering the office, determine nature and purpose of visit, and direct/escort to...
-
Event Coordinator
1 week ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24083433 **Job Category** Food and Beverage & Culinary **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet group coordinator/host(ess) prior to functions, make introductions, and ensure...
-
Assistant Sales Manager jw Marriott Hotel Hanoi
2 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24100279 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model. Follow all...
-
Night Manager jw Marriott Hotel Hanoi
1 week ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23160623 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in the computer system. Review...
-
Account Receivable Clerk
1 week ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24084278 **Job Category** Finance & Accounting **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and documents for correct entry, mathematical accuracy, and proper...
-
Admin Assistant jw Marriott Hotel Hanoi
2 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23143048 **Job Category** Administrative **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter and retrieve information contained in computer databases using a keyboard, mouse, or...
-
Hotel Cleanliness Expert
7 days ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24103766 **Job Category** Housekeeping & Laundry **Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...
-
Sales Manager
6 days ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24032100 **Job Category** Sales & Marketing **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model....
-
Butler Staff
1 week ago
Hanoi, Vietnam Khách sạn Sheraton Sài Gòn Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - The role of the Butler will be to accommodate the requests and needs of all guests in the Tower and Club Lounge of the Sheraton Hanoi Hotel. - The Butlers will be required to greet and check-in guests, make recommendations, advise and sell rooms and related services, check-out and bid farewell to...
-
Spa Manager
2 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23150759 **Job Category** Spa **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa...
-
Bell Captain jw Marriott Hotel Hanoi
1 week ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24029907 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist guests/visitors...
-
Commis 1 jw Marriott Hotel Hanoi
7 days ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24015852 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare special meals or substitute items. Regulate temperature of ovens, broilers,...
-
Butler jw Marriott Hotel Hanoi
2 days ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23149188 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist guests/visitors entering...
-
Fitness Manager
1 week ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24067782 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages overall operations of Health Club and. Responsible for...
Assistant Training Manager Sheraton Hanoi Hotel
3 weeks ago
**Job Number** 23092995
**Job Category** Human Resources
**Location** Sheraton Hanoi Hotel, K5 Nghi Tam 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Assisting with Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Assisting with Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Assisting with Developing Training Program Plans and Budgets**
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Assists with establishing guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Assisting with Managing Training Budgets**
- Assists with the development of the Training budget as required.
- Assists with managing budget in alignment with Human Resources and property financial goals.
- Assists with managing department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
