Business System Analyst

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam MiTek Viet Nam Full time

MiTek Viet Nam

***
- A5 Building, E- Office Park, Road, Tân Thuận, Đ. Sáng Tạo, Tân Thuận Đông, District 7, Ho Chi Minh- At office- Posted 4 hours ago- Skills:

- Business Analyst

System Engineer

ERP

**Top 3 reasons to join us**:

- Extremely competitive salary.
- Healthcare insurance package.
- 13th month and productivity bonus.

**Job description**:
**Summary**:
**Key Responsibilities**:

- Collaborate with Stakeholders: Work closely with the services organization and functional business units to understand their needs and translate them into technical requirements.
- Requirement Gathering: Conduct detailed requirements analysis, document processes, and perform user acceptance testing.
- Solution Design and Enhancement: Design and propose enhancements to existing systems, ensuring alignment with business goals and improving operational efficiency.
- Training and Documentation: Develop training materials and provide training to users on new systems and enhancements. Create and maintain comprehensive documentation.
- Technical Liaison: Act as a bridge between the technical teams (IT/development) and the services organization to ensure clear communication and effective delivery of solutions.
- Continuous Improvement: Identify opportunities for process improvements, recommend innovative solutions, and implement best practices.

**Your skills and experience**:
**Qualifications**:

- Education: Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field.
- Experience: Minimum of 3-5 years of experience as a Business Systems Analyst or in a similar role, preferably within a services organization.
- English requirements: Excellent fluency in English & Vietnamese is very important (both written and verbal).
- Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex business needs and translate them into technical requirements.
- Communication: Excellent verbal and written communication skills. Ability to present technical information to non-technical stakeholders clearly..
- Team Player: Ability to work effectively both independently and as part of a team.
- Adaptability: Ability to adapt to changing business needs and work in a fast-paced environment.
- Hours: Would like person to have 2-3 hour overlap with US timezone.

**Preferred Qualifications**:

- Certifications: Relevant certifications such as CBAP (Certified Business Analysis Professional) or similar.
- Experience: Previous experience working in the services industry or with service delivery teams.

**Why you'll love working here**:

- Extremely competitive salary.
- 13th month & productivity Bonus.
- Yearly salary review.
- Healthcare insurance package.
- 24/24 Personal accident insurance.
- State-of-the-art office environment.
- Yearly outing.
- Detailed induction, training and on-going career development.
- Opportunity for overseas training and travel.
- English training programs.
- 5-day week.
- Flexible start-times.
- Free lunch.
- Free parking.
- Full Social Club including gym, zumba, yoga, football, badminton, swimming, tennis.

**MiTek Viet Nam**:
MiTek®
- Company type
- IT Product
- Company industry
- Software Products and Web Services- Company size
- 1000+ employees
- Country
- United States- Working days
- Monday - Friday
- Overtime policy
- No OT

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