Senior Facilities Coordinator

JLL supports the Whole You, personally and professionally.
Key Responsibilities
- Housekeeping Services
- Supervise daily housekeeping operations to ensure hygiene and cleanliness standards are consistently met.
- Coordinate with housekeeping vendors and follow up on performance, cleanliness inspections, and ad-hoc cleaning needs.
- Pest Control & Waste Management
- Oversee pest control scheduling and execution with service vendors.
- Monitor proper waste segregation and disposal practices in compliance with environmental standards.
- Pantry & Office Support
- Ensure pantry areas are well-maintained, clean, and stocked with necessary supplies.
- Coordinate with vendors to maintain and refill pantry items and vending machines.
- Maintain meeting room readiness and general office tidiness.
- Repair & Maintenance Coordination
- Work closely with the technical team to address repair requests related to office furniture, fittings, and fixtures.
- Raise repair tickets, follow up on job completion, and coordinate timely response.
- Liaise with building management for shared-area issues, maintenance permits, and service coordination.
- Internal Collaboration & Team Management
- Work as part of the FM team, ensuring smooth communication and coordination between soft service and technical functions.
- Supervise and guide housekeeping staff (if under site scope) to deliver services effectively.
- Support teamwork culture and ensure team members meet performance expectations.
- Client Visit & Events Support
- Prepare the office environment for client visits, ensuring cleanliness, setup, and readiness.
- Assist with logistics and coordination of internal company events, celebrations, and team-building activities.
- Collaborate with internal stakeholders to organize small
- to medium-scale events at site level.

General Duties
- Maintain service logs, reports, and compliance checklists.
- Participate in vendor performance reviews, audits, and continuous service improvements.
- Support site HSE practices in relation to soft services.
- Identify and suggest improvements to enhance the employee workplace experience.

Requirement
- Bachelor’s degree in Hospitality, Facility Management, or a related field.
- 2-3 years of relevant experience in soft services or office facility operations.
- Good communication, organizational, and problem-solving skills.
- English skills (spoken and written)
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Team player with ability to manage tasks and small teams independently.

**Location**:
On-site -Ha Noi, Vietnam
**Job Tags**:
Transition Management
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table
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For additional details please see our career site pages for each country.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.