Claims Investigation, Analyst

2 weeks ago


Ho Chi Minh City, Vietnam AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
- And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business._

Sound like you? Then read on.

About the Role

Reports to: Manager, Claim Investigation

Location: Ho Chi Minh City

Function: Customer Office I Department: Customer Claims

Role: Individual Contributor

THE OPPORTUNITY

We are looking for Claims Investigation, Analyst who handles all claims investigation tasks following claims procedure

ROLES AND RESPONSIBILITIES
- Following investigation guideline under claim procedure to ensure all cases meet TAT:

- Building and maintaining good relationship within team and all collaborators.
- Reporting to any issue and problem to manager that may affect the performance of service quality.
- Building good relationship with Hospitals/ local authority nationwide to collect MR/ evidence via Post without making site investigation.
- Transfer good experiences to the team and manager to review and revise claim procedure.

JOB REQUIREMENTS
- Education - Bachelor Degree or equivalent
- Experience - Proven track record ability in claim at an insurance company or investigation in police force.
- Certifications/licenses
- Good in communication and interpersonal skill, decision-making skill, management skill and planning skill.
- Medical background is preferred
- Customer Service approach
- Good in English speaking and writing
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._



  • Thành phố Hồ Chí Minh, Vietnam Manulife Full time

    **Position Responsibilities**: - Going to the scene: Search for signs and assess the situation surrounding the accident. Check for indicators (observe wounds, surface traces, locations, and related vehicles). Record information using a camera or phone to take photos of the scene and document it. - Search for witnesses (contact people present at the scene to...


  • Thành phố Hồ Chí Minh, Vietnam AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...

  • Claims Officer

    2 days ago


    Ho Chi Minh City, Vietnam bolttech Full time

    **In this position you will....** drive smooth end-to-end daily operational activities for customer claims. Your focus will be towards claims processing within expected service level agreements with the client delivering first class turn-around-time (TAT). You will be also working with a strong team of seasoned professionals who drive and executes best...

  • Claims Officer

    6 days ago


    Ho Chi Minh City, Vietnam Công Ty Cổ Phần Bolttech Device Protection Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Managing claims (backend) by confirming coverage and policy information to achieve intended outcomes. - Managing our service providers to move the claims towards a desirable direction. - Building relationship with both internal and external customers and other stakeholders - Managing daily Claims...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Generali Vietnam Life Insurance Full time $40,000 - $60,000 per year

    Main ResponsibilityJustifying the validity and completeness of claim fileGiving out approprate requirement for information, documents and investigationMaking sound claim assessment and accurate claim decisionProviding excellent service to customers, agency force and othersHandling customer's complaintMonitoring pending claims and ensuring service TATTraining...

  • Senior Claims Manager

    2 weeks ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Xoài Việt Nam (Papaya Insurtech) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Approve claim settlement within designated authority limit. - Process claims for healthcare to meet committed TAT with partners. - Provide constant review of our claim assessment guidelines to the team to ensure that it is complied with our client‘s claim’s philosophy and negotiate with...


  • Thành phố Hồ Chí Minh, Vietnam AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time ₫1,200,000 - ₫3,600,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam FWD Insurance Full time ₫9,000,000 - ₫12,000,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...


  • Ho Chi Minh City, Vietnam AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...