Client Service Representative
4 days ago
Maintain good relations with clients and coordinate work efficiently to ensure high levels of service quality.
**The Company**:
We’re a global provider of quality control and compliance services that helps brands and retailers manage their
supply chains. Our service quality is very important to us - in fact, “Client Passion” is at the top of our values list. If
you're good at providing exceptional customer service, join our dedicated team.
**The Job**:
- Handle customer enquiries
- Provide quotation and follow-up orders
- Coordinate between external and internal clients to ensure to complete the order on time
- Develop a relationship with client
- Handle ad-hoc assignment as required.
- Diploma/degree holder in any discipline (though Science, Engineering, or another technical discipline will be a plus)
- ISO 17025 is required
- Basic knowledge of têxtile & footwear testing
- Good interpersonal and communication skills
- Good problem-solving skill
- At least 1 - 2 year of working experience third party testing: têxtile or footwear (softlines) department
- Good command of written and spoken English and Vietnamese
- Self-initiated, independent and a good team player
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