Program Manager, Client Service
1 day ago
**Objective** Manage Client Services and Global Program Department and maintain a high level of service quality performance of the company, understand the client’s needs, and identify, develop and maintain relationship with clients. **Your Responsibilities** - Manage and maintain client relationships to enhance customer service experience and ensure service quality and efficient operations; - Deliver tailor-made and one-stop services by closely following up client’s needs; Provide timely resolution of issues from client; - Seek for further business opportunities; - Develop relationship with new clients; - Oversee client’s programs; Prepare client’s summary and report; - Support Sales Team to solve the enquiries and problems with consistency and accuracy; - Supervise Client Service Team and continuous monitoring of services quality; - Handle ad-hoc assignment as require **The Skills We’re Looking For** - Diploma/degree holder in any discipline (though Science, Engineering, or another technical discipline will be a plus). - 5+ years working experience; Experience in testing laboratory is an advantage. - Good interpersonal and communication skills; - Good problem-solving skill; - Self-initiated, independent and a good team player; - Good command of written and spoken English and Vietnamese Interested parties, please send resume with expected salary to us by clicking "APPLY NOW"
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Service Programs Development Manager
5 days ago
Ho Chi Minh City, Vietnam AIG Full timeWho we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse...
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Client Service Manager
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam JAC Recruitment Full timeCompany And Job OverviewJAC's client is a leading B2B information services firm seeking a Client Service Manager (Korean Speaking)Location: Ho Chi Minh CityJob ResponsibilitiesSupport the growth of Associates and Senior Associates by strengthening their core research capabilities and equipping them with commercial awareness, sales proficiency, and effective...
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Client Services Specialist I
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam UL Solutions Full time $20,000 - $60,000 per yearDescriptionOrganize and coordinate assigned client account work in a timely and profitable manner.Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization.Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure...
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Client Services Specialist I
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam UL Solutions Full time $40,000 - $80,000 per yearJob DescriptionOrganize and coordinate assigned client account work in a timely and profitable manner.Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization.Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure...
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Client Services Specialist I
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam UL Solutions External Career Site Full time $50,000 - $100,000 per yearOrganize and coordinate assigned client account work in a timely and profitable manner. Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization. Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients...
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Client Service Officer
3 days ago
Ho Chi Minh City, Vietnam Citi Full timeThe Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: -...
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Ho Chi Minh City, Vietnam Mastercard Full time**Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....
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Client Manager
5 days ago
Ho Chi Minh City, Vietnam Talentnet Full time$2,000 - $5,000 - Services **RESPONSIBILITIES** - Plays a major role in the research, planning and development of comprehensive Communications Marketing campaigns - Serves as daily client contact and as client lead when appropriate - Oversees quality and operational performance of accounts, ensuring work quality and deadline adherence - Helps set client...
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GTS Client Services Assistant Manager
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam HSBC Full time ₫10,000,000 - ₫20,000,000 per yearSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Trade has been the...
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GTS Client Services Assistant Manager
4 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam HSBC Full timeSome Careers Have More Impact Than Others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Trade has been the...
